Welcome to Hilton Hotels - a renowned name in the world of hospitality. We are currently seeking a highly motivated and experienced Housekeeping Manager to join our team. This role is perfect for someone who is passionate about creating a clean and comfortable environment for our guests and has a strong eye for detail. As a Housekeeping Manager at Hilton Hotels, you will have the opportunity to lead a team of dedicated housekeeping staff and ensure the highest standards of cleanliness and organization are maintained throughout our hotel. If you have a proven track record in housekeeping management, exceptional communication skills, and a commitment to providing exceptional guest experiences, we want to hear from you. Join us and be a part of a team that is dedicated to providing the highest level of service and hospitality.
- Oversee and manage the day-to-day operations of the housekeeping department at Hilton Hotels.
- Develop and implement cleaning procedures and standards to maintain a high level of cleanliness and organization throughout the hotel.
- Train, mentor, and supervise a team of housekeeping staff, ensuring they are knowledgeable, efficient, and provide exceptional service to guests.
- Schedule and assign tasks to housekeeping staff, ensuring all areas of the hotel are cleaned and maintained according to Hilton's standards.
- Conduct regular inspections of guest rooms, public areas, and back of house areas to ensure cleanliness and report any maintenance or repair needs.
- Maintain inventory of housekeeping supplies and equipment, ensuring proper usage and storage.
- Collaborate with other departments, such as front desk and maintenance, to ensure efficient and timely services for guests.
- Develop and maintain relationships with vendors and suppliers to ensure quality products and services are provided at competitive prices.
- Handle guest complaints and requests related to housekeeping, resolving issues in a timely and professional manner.
- Monitor housekeeping budget and make recommendations for cost-saving measures without compromising quality and standards.
- Stay updated on industry trends, innovations, and best practices in housekeeping to continuously improve services and standards at Hilton Hotels.
- Uphold and enforce hotel policies and procedures, including safety and security measures, to ensure a safe and comfortable environment for guests and staff.
- Conduct performance evaluations and provide feedback to housekeeping staff, recognizing and addressing areas of improvement.
- Collaborate with the human resources department to recruit, train, and develop new housekeeping staff as needed.
- Represent Hilton Hotels in a professional and positive manner, promoting the brand and maintaining a high level of guest satisfaction.
Minimum Of 3-5 Years Experience In A Supervisory Role In A Housekeeping Department, Preferably In A Luxury Hotel Environment.
Strong Leadership And Communication Skills To Effectively Manage A Team Of Housekeeping Staff And Work Collaboratively With Other Departments.
Knowledge Of Housekeeping Procedures, Cleaning Techniques, And Industry Standards To Ensure High-Quality And Efficient Service.
Ability To Develop And Implement Training Programs For Housekeeping Staff And Monitor Their Performance To Maintain Hilton's High Standards Of Cleanliness.
Proficiency In Computer Skills For Managing Inventory, Scheduling, And Reporting, As Well As Familiarity With Housekeeping Software And Systems Used By Hilton.
Communication
Time Management
Attention to detail
Organizational Skills
Inventory Control
customer service
Team Leadership
staff training
Problem-Solving
Budget planning
Mult
Cleaning Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Housekeeping Manager in San Diego, CA, USA is $42,000 - $73,000 per year. This can vary depending on the specific job responsibilities, experience level, and location within the city.
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Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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