Hilton Hotels

Hotel Performance Analytics Manager

Hilton Hotels

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Hilton Hotels, a renowned name in the hospitality industry. We are currently seeking a highly skilled and experienced Hotel Performance Analytics Manager to join our team. As a leader in the hotel industry, we are committed to delivering exceptional guest experiences and maximizing performance across our properties. That's where you come in. With your expertise in data analysis, strategic thinking, and strong communication skills, you will play a crucial role in driving our hotel's success. Join us and be a part of our dynamic and innovative team at Hilton Hotels.

  1. Develop and implement strategies to optimize hotel performance across all properties within the Hilton Hotels brand.
  2. Utilize data analysis techniques to identify trends, opportunities, and areas for improvement in hotel performance.
  3. Create and maintain performance metrics and dashboards to track progress towards goals and targets.
  4. Collaborate with cross-functional teams to identify and address operational inefficiencies and implement best practices.
  5. Conduct regular performance reviews and present findings and recommendations to senior management.
  6. Develop and maintain strong relationships with hotel managers and staff to ensure alignment and successful execution of performance goals.
  7. Stay updated on industry trends and competition to proactively identify opportunities to enhance hotel performance.
  8. Implement training programs for hotel staff to improve performance and guest satisfaction.
  9. Communicate performance updates and strategies to stakeholders at all levels of the organization.
  10. Drive a culture of continuous improvement and innovation within the hotel performance analytics team.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Hospitality Management, Business Administration, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Hotel Performance Analytics, Revenue Management, Or Related Field.

  • Strong Analytical And Data Management Skills, With Proficiency In Excel, Sql, And Other Data Analysis Tools.

  • Excellent Communication And Presentation Skills, With The Ability To Effectively Communicate Complex Data To Various Stakeholders.

  • Knowledge Of Hotel Industry Trends, Market Dynamics, And Competitive Landscape To Provide Strategic Insights And Recommendations For Improving Hotel Performance.

Required Skills
  • Strategic Planning

  • Data Analysis

  • Communication

  • Market Research

  • Team Management

  • Forecasting

  • Budget management

  • Reporting

  • Revenue management

  • Problem-Solving

  • Excel skills

  • performance tracking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • flexibility

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Performance Analytics Manager in Chicago, IL, USA is $76,000 - $110,000 per year. This salary range may vary depending on factors such as the size and type of hotel, years of experience, and specific job responsibilities. Additionally, bonuses and benefits may also impact the overall salary package for this role.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeMay 22nd, 2025
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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