Hilton Hotels

Hotel Performance Analytics Manager

Hilton Hotels

Santa Monica, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Hilton Hotels, where luxury and innovation meet to create the ultimate guest experience. We are currently seeking a highly analytical and motivated individual to join our team as a Hotel Performance Analytics Manager. As the leader of our hotel performance analytics department, you will play a crucial role in driving our business forward by utilizing data to identify trends, make strategic decisions, and optimize our hotel performance. We are looking for someone with a strong background in analytics, excellent communication skills, and a passion for hospitality. If you are a results-driven individual with a keen eye for detail, we invite you to apply for this exciting opportunity.

  1. Lead and manage the hotel performance analytics department at Hilton Hotels.
  2. Utilize data analysis to identify trends and patterns in hotel performance.
  3. Develop and implement strategies to optimize hotel performance and improve guest experience.
  4. Collaborate with cross-functional teams to gather data and insights from various departments.
  5. Present data and insights to senior management and make recommendations for action.
  6. Monitor and track key performance indicators (KPIs) to measure the success of implemented strategies.
  7. Identify areas of improvement and provide recommendations for operational efficiencies.
  8. Stay updated on industry trends and best practices in hotel performance analytics.
  9. Train and mentor team members to enhance their analytical skills and knowledge.
  10. Communicate effectively with team members and stakeholders to ensure alignment and understanding of data-driven decisions.
  11. Ensure data accuracy and integrity through regular audits and quality checks.
  12. Demonstrate a strong understanding of the hospitality industry and Hilton Hotels' brand standards.
  13. Uphold and promote Hilton's luxury and innovation brand image through all data-driven decisions.
  14. Continuously seek ways to improve and streamline processes within the hotel performance analytics department.
  15. Foster a culture of excellence, teamwork, and accountability within the department.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • Bachelor's Degree In Hospitality Management, Business Administration, Or A Related Field.

  • Minimum Of 3-5 Years Experience In Hotel Operations And/Or Revenue Management.

  • Strong Analytical And Data Management Skills, With Proficiency In Excel And Hotel Industry-Specific Software Such As Str, Hotstats, Or Ota Insight.

  • Excellent Communication And Presentation Skills, With The Ability To Effectively Convey Complex Data To Stakeholders At All Levels.

  • Proven Track Record Of Implementing Successful Revenue Management Strategies And Driving Hotel Performance.

Required Skills
  • Budgeting

  • Financial Analysis

  • Strategic Planning

  • Data Analysis

  • Communication

  • Market Research

  • Team Management

  • Forecasting

  • Reporting

  • Revenue management

  • Competitive analysis

  • performance tracking

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Hotel Performance Analytics Manager in Santa Monica, CA, USA is $78,000 to $116,000 per year. This range can vary depending on factors such as experience, education, and the specific hotel and its location.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeMay 22nd, 2025
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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