
Food & Beverage Assistant
Welcome to Hilton Hotels, where we strive to provide our guests with exceptional experiences. We are currently seeking a dedicated and enthusiastic Food & Beverage Assistant to join our team. As a member of our team, you will play a crucial role in delivering top-notch service to our guests in our on-site restaurant and bar. We are looking for someone with a passion for the hospitality industry and a strong desire to provide outstanding customer service. If you are a team player with excellent communication skills and a positive attitude, we would love to hear from you!
- Greet and welcome guests with a friendly and professional demeanor.
- Assist guests with seating and provide menus and recommendations.
- Take food and beverage orders accurately and efficiently.
- Prepare and serve food and drinks according to established standards.
- Monitor guest satisfaction and promptly address any issues or concerns.
- Maintain a clean and organized dining area, bar, and work stations.
- Handle cash and credit transactions accurately and responsibly.
- Collaborate with kitchen and bar staff to ensure timely and accurate food and beverage service.
- Follow all safety, sanitation, and hygiene procedures to ensure a safe and clean environment for guests and staff.
- Remain knowledgeable about menu items, daily specials, and hotel services to provide accurate information to guests.
- Assist with restocking and inventory of food, beverages, and supplies.
- Support the team in maintaining high levels of customer service and guest satisfaction.
- Uphold Hilton Hotels' brand standards and values in all interactions with guests and fellow team members.
- Attend and actively participate in staff meetings and training sessions.
- Perform other duties as assigned by the Food and Beverage Manager or supervisor.
Experience In A Similar Role: Candidates Should Have At Least 1-2 Years Of Experience Working In A Food And Beverage Position, Preferably In A Hotel Or Hospitality Setting.
Knowledge Of Food And Beverage Operations: A Strong Understanding Of Food And Beverage Service, Including Menu Items, Wine And Cocktail Knowledge, And Ability To Handle Cash Transactions.
Excellent Customer Service Skills: A Food & Beverage Assistant Must Be Able To Provide Friendly And Efficient Service To Guests, Anticipate Their Needs, And Handle Any Guest Complaints Or Issues In A Professional Manner.
Team Player Attitude: Working In A Hotel Requires Collaboration And Teamwork. Candidates Should Demonstrate Their Ability To Work Well With Others And Contribute To A Positive Team Dynamic.
Flexibility And Adaptability: The F&B Industry Can Be Fast-Paced And Unpredictable. Candidates Should Be Able To Adapt To Changing Situations, Work Well Under Pressure, And Be Willing To Work Varied Shifts, Including Weekends And Holidays.
Communication
Time Management
Multitasking
Attention to detail
customer service
Cash Handling
Teamwork
Salesmanship
food preparation
beverage knowledge
Food
Menu Knowledge
Communication
Conflict Resolution
Leadership
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
Time-Management
According to JobzMall, the average salary range for a Food & Beverage Assistant in Orlando, FL, USA is $20,000-$35,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or establishment. Some high-end restaurants or establishments may offer higher salaries, while entry-level positions may offer lower salaries. Additionally, tips and bonuses may also be included in the overall salary.
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Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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