Food & Beverage Assistant

Are you a food lover with a passion for delivering exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, then we have the perfect opportunity for you! Join our team at Hilton Hotels as a Food & Beverage Assistant and be a part of creating unforgettable experiences for our guests. As a Food & Beverage Assistant, you will have the opportunity to work with a talented team, gain valuable skills, and provide top-notch service to our guests. We are looking for individuals who are energetic, detail-oriented, and have a genuine desire to exceed customer expectations. If this sounds like you, then we encourage you to apply for this exciting role!

1. Greet and engage with guests in a warm and friendly manner, creating a welcoming atmosphere in the food and beverage outlets.
2. Assist guests with menu selections and provide recommendations based on their preferences and dietary restrictions.
3. Take and process food and beverage orders accurately and efficiently.
4. Prepare and serve food and beverages according to Hilton's standards and presentation guidelines.
5. Maintain a clean and organized work area, including tables, chairs, and other equipment.
6. Monitor and maintain stock levels of food and beverage items, and notify management when supplies are running low.
7. Handle guest inquiries, concerns, and complaints in a professional and timely manner, escalating to management when necessary.
8. Collaborate with other team members to ensure smooth and efficient service, and assist in other areas of the hotel when needed.
9. Follow all safety and sanitation procedures to ensure a safe and clean environment for guests and staff.
10. Continuously strive to deliver exceptional customer service and exceed guest expectations.
11. Attend training sessions and team meetings to stay updated on menu items, promotions, and hotel policies.
12. Maintain a positive and professional attitude at all times, even in challenging situations.
13. Adhere to Hilton's brand standards and guidelines to ensure consistency in service and quality.
14. Uphold Hilton's core values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.
15. Embrace opportunities for growth and development within the company and take on additional responsibilities when needed.

According to JobzMall, the average salary range for a Food & Beverage Assistant in San Francisco, CA, USA is $40,000 - $55,000 per year. This may vary depending on the specific company, location, and level of experience. Some entry-level positions may start at a lower salary range, while more experienced professionals may earn higher salaries. Additionally, factors such as tips, bonuses, and benefits may also impact the overall salary range for this role.

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.