Hilton Hotels

Food & Beverage Assistant

Hilton Hotels

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service and creating memorable dining experiences for guests? If so, we have the perfect opportunity for you to join our team at Hilton Hotels as a Food & Beverage Assistant. As a key member of our team, you will have the opportunity to work in a fast-paced and dynamic environment, while delivering the highest level of service to our guests. We are seeking candidates who are enthusiastic, detail-oriented, and have a strong desire to learn and grow within the hospitality industry. If you have a passion for food and beverage and a commitment to exceeding guest expectations, we would love to hear from you.

  1. Provide exceptional customer service to guests dining at Hilton Hotels.
  2. Create memorable dining experiences for guests by ensuring high-quality food and beverage service.
  3. Work in a fast-paced and dynamic environment, maintaining a positive and professional attitude at all times.
  4. Deliver the highest level of service to guests, consistently exceeding their expectations.
  5. Act as a key member of the team, collaborating with other staff members to ensure seamless and efficient service.
  6. Demonstrate enthusiasm and passion for the food and beverage industry.
  7. Pay close attention to details, ensuring that all guest requests and dietary restrictions are accommodated.
  8. Continuously learn and grow within the hospitality industry, staying updated on industry trends and best practices.
  9. Maintain a clean and organized work environment, following all health and safety protocols.
  10. Communicate effectively with guests and colleagues, resolving any issues or concerns in a timely and professional manner.
  11. Uphold Hilton Hotels' standards and policies, striving for excellence in all aspects of the job.
  12. Take initiative to go above and beyond to provide outstanding service and enhance the guest experience.
  13. Assist with training and mentoring new team members, sharing knowledge and expertise.
  14. Maintain a positive and friendly demeanor, creating a welcoming atmosphere for guests.
  15. Embrace and embody the Hilton brand and culture, representing the company with professionalism and integrity.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Excellent Customer Service Skills: The Ideal Candidate For A Food & Beverage Assistant Position At Hilton Hotels Should Possess Exceptional Customer Service Skills And Be Able To Provide A Positive And Memorable Experience For Guests.

  • Knowledge Of Food & Beverage Industry: A Strong Understanding Of The Food And Beverage Industry, Including Food Safety Regulations, Menu Items, And Beverage Options, Is Essential For This Role.

  • Team Player: As A Member Of The Food & Beverage Team At Hilton Hotels, The Candidate Must Be Able To Work Well With Others And Collaborate Effectively In A Fast-Paced And Dynamic Environment.

  • Attention To Detail: From Setting Up Tables To Taking Orders, A Food & Beverage Assistant Must Pay Close Attention To Detail To Ensure That Everything Is Executed Flawlessly. This Includes Maintaining Cleanliness And Organization In The Dining Area And Ensuring Orders Are Accurate.

  • Flexibility And Adaptability: The Ability To Adapt To Changing Situations And Handle Unexpected Challenges Is Crucial In The Hospitality Industry. A Food & Beverage Assistant At Hilton Hotels Must Be Flexible In Their Schedule And Able To Handle A Variety Of Tasks And Responsibilities.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Cash Handling

  • Food safety

  • Barista Skills

  • Teamwork

  • Salesmanship

  • Menu Knowledge

  • wine pairing

  • Table

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Food & Beverage Assistant in Boston, MA, USA is between $35,000 and $45,000 per year. This may vary depending on the specific company, location, and level of experience. Entry-level positions may start at around $30,000 per year, while more experienced assistants may earn upwards of $50,000 per year.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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