Hilton Hotels

Food & Beverage Assistant

Hilton Hotels

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hilton Hotels, where we strive to provide exceptional service and unforgettable experiences for our guests. We are currently seeking a dedicated and passionate Food & Beverage Assistant to join our dynamic team. In this role, you will have the opportunity to work in our various restaurants and bars, ensuring that our guests' dining experience is nothing short of exceptional. If you have a love for hospitality and a knack for providing excellent customer service, we want to hear from you! Join us at Hilton and be a part of creating memorable moments for our guests.

  1. Greet and welcome guests in a friendly and professional manner.
  2. Provide excellent customer service by attending to guest's needs and requests.
  3. Assist in the preparation and presentation of food and beverages in accordance with Hilton's high standards.
  4. Take and deliver food and beverage orders accurately and efficiently.
  5. Maintain a clean and organized dining environment, including setting up and clearing tables.
  6. Build and maintain relationships with guests to ensure a positive dining experience.
  7. Stay updated on menu items, specials, and promotions in order to make recommendations to guests.
  8. Adhere to all food safety and hygiene regulations.
  9. Collaborate with team members to ensure smooth operation of the restaurant.
  10. Handle guest complaints and resolve them in a timely and satisfactory manner.
  11. Follow cash handling procedures and accurately process payments.
  12. Attend training sessions and meetings to continuously improve service skills and knowledge of Hilton's standards and procedures.
  13. Assist with inventory and stocking of supplies.
  14. Maintain a professional appearance and demeanor at all times.
  15. Uphold Hilton's values and promote a positive work culture.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Food & Beverage Assistant At Hilton Hotels Is A High School Diploma Or Its Equivalent. This Ensures That Candidates Have A Basic Level Of Education And Are Able To Read, Write, And Communicate Effectively.

  • Previous Experience In A Similar Role: Candidates Should Have At Least 1-2 Years Of Experience In A Food And Beverage Role, Preferably In A Hotel Or Restaurant Setting. This Will Demonstrate Their Knowledge Of Food And Beverage Operations And Their Ability To Provide Excellent Customer Service.

  • Excellent Communication Skills: As A Food & Beverage Assistant, It Is Important To Have Strong Communication Skills In Order To Effectively Interact With Guests, Colleagues, And Management. This Includes Being Able To Communicate Clearly And Professionally In Person, Over The Phone, And Through Written Correspondence.

  • Knowledge Of Food And Beverage Safety Regulations: Candidates Should Have A Good Understanding Of Food And Beverage Safety Regulations And Be Able To Follow Proper Hygiene And Sanitation Practices. This Is Crucial To Maintaining The High Standards Of Cleanliness And Food Safety Expected At Hilton Hotels.

  • Ability To Work Flexible Hours: Food And Beverage Operations At Hilton Hotels Often Run 24/7, Therefore Candidates Must Be Willing To Work Flexible Hours, Including Evenings, Weekends, And Holidays. This Shows Their Commitment To The Job And Their Ability To Adapt To A Fast-Paced And Dynamic Work Environment.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • food preparation

  • Table Service

  • Menu Knowledge

  • Problem

  • Bar Tending

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Food & Beverage Assistant in Austin, TX, USA is $10 - $15 per hour. However, this range can vary depending on factors such as experience, location, and employer. Some Food & Beverage Assistants may also receive tips or bonuses in addition to their hourly wage.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeAugust 19th, 2025
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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