Hilton Hotels

Food and Beverage Supervisor

Hilton Hotels

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Hilton Hotels, where exceptional service and unforgettable experiences are our top priority. We are currently seeking a dedicated and enthusiastic Food and Beverage Supervisor to join our team. As a key member of our food and beverage department, you will play a crucial role in ensuring the highest level of quality and satisfaction for our guests. If you have a passion for delivering exceptional service, a strong understanding of food and beverage operations, and excellent leadership skills, we want to hear from you. Join us at Hilton Hotels and be a part of creating unforgettable moments for our guests.

  1. Oversee the daily operations of the food and beverage department, including the restaurant, bar, room service, and banquet services.
  2. Ensure that all food and beverage outlets are consistently providing exceptional service and meeting Hilton's standards.
  3. Train, supervise, and motivate a team of food and beverage staff, including servers, bartenders, and banquet staff.
  4. Create and maintain schedules for food and beverage staff, ensuring adequate coverage for all shifts.
  5. Monitor and control food and beverage inventory, ordering supplies as needed to maintain stock levels and minimize waste.
  6. Maintain a safe and sanitary work environment, following all health and safety regulations and enforcing proper food handling procedures.
  7. Handle guest complaints or concerns in a timely and professional manner, finding solutions to ensure guest satisfaction.
  8. Collaborate with the kitchen team to develop menus and specials that align with Hilton's standards and meet guest preferences.
  9. Conduct regular inspections of all food and beverage outlets to ensure cleanliness, organization, and compliance with Hilton's standards.
  10. Stay up-to-date with industry trends and best practices, implementing new ideas and strategies to improve the overall guest experience.
  11. Assist with budget planning and management, ensuring cost-effective operations while maintaining high quality standards.
  12. Communicate effectively with other departments, such as housekeeping and front desk, to ensure smooth operations and guest satisfaction.
  13. Lead by example, maintaining a positive and professional attitude and providing exceptional service to guests at all times.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Bachelor's Degree In Hospitality Management Or Related Field.

  • Minimum Of 3 Years Of Experience In A Supervisory Role In The Food And Beverage Industry.

  • Strong Knowledge Of Food And Beverage Operations, Including Inventory Management, Budgeting, And Cost Control.

  • Excellent Leadership And Communication Skills, With The Ability To Motivate And Manage A Team.

  • Experience Working In A Luxury Hotel Or Resort Setting, With A Focus On Providing Exceptional Customer Service.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Leadership

  • customer service

  • Food safety

  • Teamwork

  • staff training

  • Organization

  • Problem-Solving

  • Menu Planning

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Food and Beverage Supervisor in Phoenix, AZ, USA is $41,000 - $63,000 per year. This may vary depending on factors such as experience, location, and employer.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeJune 9th, 2026
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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