Hilton Hotels

Food and Beverage Manager

Hilton Hotels

Cleveland, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Hilton Hotels, where hospitality is our passion and excellence is our standard. We are seeking a skilled and experienced Food and Beverage Manager to join our team and elevate our guests' dining experience to new heights. As a Food and Beverage Manager, you will oversee all aspects of our food and beverage operations, ensuring top-notch quality, exceptional service, and a memorable dining experience for our guests. We are looking for a dynamic and motivated individual with a passion for the hospitality industry and a strong background in food and beverage management. If you possess excellent leadership skills, a keen eye for detail, and a passion for providing exceptional guest service, we want to hear from you!

  1. Oversee all food and beverage operations at Hilton Hotels to ensure the highest level of quality and service for guests.
  2. Develop and implement strategies to enhance the overall dining experience and drive revenue growth.
  3. Hire, train, and supervise a team of food and beverage staff, including servers, bartenders, and kitchen staff.
  4. Create and maintain schedules for staff to ensure proper coverage during peak times and events.
  5. Monitor and manage food and beverage inventory, ordering supplies and managing costs to maximize profitability.
  6. Collaborate with the culinary team to create and update menus, ensuring a diverse and appealing selection for guests.
  7. Maintain a high level of cleanliness and sanitation in all food and beverage areas, following health and safety regulations.
  8. Handle guest inquiries, concerns, and complaints in a prompt and professional manner to ensure guest satisfaction.
  9. Conduct regular meetings with staff to communicate goals, provide training, and address any issues or concerns.
  10. Monitor and analyze financial reports to make data-driven decisions and achieve budget goals.
  11. Stay up-to-date with industry trends and incorporate new ideas and innovations into food and beverage operations.
  12. Work closely with other department managers to ensure seamless coordination and communication across all hotel operations.
  13. Adhere to all company policies and procedures, as well as local, state, and federal laws and regulations.
  14. Represent Hilton Hotels in a professional and positive manner at all times, both within and outside of the hotel.
  15. Continuously strive to exceed guest expectations and maintain the highest level of hospitality and excellence.
Where is this job?
This job is located at Cleveland, OH, USA
Job Qualifications
  • Bachelor's Degree In Hotel And Restaurant Management Or Related Field.

  • Minimum Of 5 Years Of Experience In Food And Beverage Management, Preferably In A Luxury Hotel Setting.

  • Extensive Knowledge Of Food And Beverage Industry Trends, Including Menu Planning, Procurement, And Cost Control.

  • Strong Leadership And Team Management Skills, With The Ability To Train And Motivate Staff To Deliver Exceptional Customer Service.

  • Excellent Communication And Interpersonal Skills, With The Ability To Interact With Guests, Vendors, And Colleagues At All Levels.

Required Skills
  • Budget management

  • Inventory Control

  • Event Planning

  • customer service

  • Quality Control

  • Food safety

  • Team Leadership

  • staff training

  • sales and marketing

  • cost

  • Vendor Relations

  • Menu Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Food and Beverage Manager in Cleveland, OH, USA is $56,000-$82,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or establishment.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 13th, 2024
Apply BeforeMay 10th, 2026
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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