Hilton Hotels

Food and Beverage Manager

Hilton Hotels

Baltimore, MD, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Hilton Hotels, where our guests' satisfaction is our top priority. We are currently seeking a talented and experienced Food and Beverage Manager to join our team and oversee all aspects of our food and beverage operations. As the Food and Beverage Manager, you will have the opportunity to lead a team and ensure exceptional service and quality for our guests. We are looking for a dedicated and passionate individual with a strong background in the hospitality industry and a proven track record of success. If you have a love for food and a knack for providing exceptional guest experiences, we want you on our team.

  1. Oversee all aspects of food and beverage operations within Hilton Hotels to ensure high-quality service and guest satisfaction.
  2. Lead and manage a team of food and beverage staff, including hiring, training, scheduling, and performance evaluations.
  3. Develop and implement strategies to improve guest satisfaction and increase revenue in the food and beverage department.
  4. Monitor and manage food and beverage inventory, ordering, and cost control to maximize profitability.
  5. Maintain a safe and sanitary working environment in compliance with all health and safety regulations.
  6. Collaborate with other departments, such as housekeeping and front desk, to ensure a seamless and positive guest experience.
  7. Create and maintain strong relationships with suppliers and vendors to ensure high-quality products and services.
  8. Develop and update menus and pricing to meet current market trends and guest preferences.
  9. Stay updated on industry trends and best practices, and implement innovative ideas to enhance the food and beverage offerings.
  10. Handle and resolve any guest complaints or issues related to food and beverage services promptly and effectively.
  11. Prepare and present regular reports and updates to upper management on food and beverage operations, including financial performance and guest satisfaction.
  12. Ensure compliance with all food safety and sanitation regulations and standards.
  13. Train and educate staff on food and beverage service standards, policies, and procedures.
  14. Plan and execute special events and promotions to attract and retain guests.
  15. Act as a role model and mentor for food and beverage staff, promoting a positive and professional work culture.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Bachelor's Degree In Hospitality Management Or A Related Field.

  • Minimum Of 5 Years Of Experience In The Food And Beverage Industry, Preferably In A Managerial Role.

  • Strong Knowledge Of Food And Beverage Operations, Including Menu Planning, Cost Control, And Guest Service Standards.

  • Excellent Communication And Leadership Skills, With The Ability To Effectively Manage A Team And Work Collaboratively With Other Departments.

  • Flexibility To Work Varied Shifts, Including Weekends And Holidays, And The Ability To Handle High-Pressure Situations With Professionalism And Composure.

Required Skills
  • Vendor Management

  • Budget management

  • Conflict Resolution

  • Inventory Control

  • customer service

  • Food safety

  • Team Leadership

  • staff training

  • sales and marketing

  • cost

  • Event Coordination

  • Menu Planning

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Food and Beverage Manager in Baltimore, MD, USA is between $50,000 and $65,000 per year. However, this can vary depending on factors such as the specific job role, experience, and the type and size of the establishment. Additionally, bonuses and benefits may also be included in the compensation package.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 13th, 2024
Apply BeforeAugust 19th, 2025
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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