Conference and Banqueting Operations Team Leader

Welcome to the world-renowned Hilton Hotels, where we pride ourselves on providing exceptional service and unforgettable experiences to our guests. We are currently seeking a dynamic and motivated Conference and Banqueting Operations Team Leader to join our team and help us deliver flawless events and banquets. If you have a passion for hospitality and a strong background in event planning and operations, we want to hear from you. Join us and be a part of our mission to create memories that last a lifetime for our guests.

1. Oversee all aspects of conference and banqueting operations, including planning, coordination, and execution of events.
2. Ensure that all events and banquets are carried out in accordance with Hilton Hotels standards and policies.
3. Train, supervise, and manage a team of event staff to ensure a high level of service and professionalism.
4. Monitor event budgets and expenses, and make necessary adjustments to ensure profitability.
5. Collaborate with sales and marketing teams to promote and sell event spaces and packages.
6. Communicate effectively with clients to understand their event needs and ensure their satisfaction.
7. Coordinate with various departments, such as culinary, housekeeping, and facilities, to ensure smooth event operations.
8. Conduct pre- and post-event meetings to review event details and ensure all requirements are met.
9. Anticipate and address any issues or challenges that may arise during events and take appropriate action to resolve them.
10. Stay updated on industry trends and implement new ideas and techniques to enhance the overall event experience for guests.
11. Maintain a positive and professional relationship with vendors and suppliers.
12. Uphold Hilton Hotels' brand image and reputation by delivering exceptional service and creating memorable experiences for guests.
13. Ensure compliance with all health, safety, and sanitation regulations.
14. Assist in the development and implementation of new event packages and menus.
15. Handle guest inquiries and complaints in a timely and professional manner.
16. Assist in the recruitment and training of new event staff.
17. Conduct performance evaluations and provide feedback to team members.
18. Collaborate with other team leaders and managers to improve overall hotel operations.
19. Maintain accurate records and reports of event details, expenses, and revenues.
20. Continuously strive to exceed guest expectations and contribute to the success and growth of the hotel.

According to JobzMall, the average salary range for a Conference and Banqueting Operations Team Leader in Orlando, FL, USA is between $35,000 - $45,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or organization. Some employers may also offer additional benefits and bonuses.

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.