Hilton Hotels

Conference and Banqueting Operations Team Leader

Hilton Hotels

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for hospitality and event planning? Do you thrive in fast-paced environments and enjoy managing a team? If so, we have an exciting opportunity for you at Hilton Hotels as a Conference and Banqueting Operations Team Leader.In this role, you will be responsible for overseeing the day-to-day operations of our conference and banqueting facilities, ensuring that events run smoothly and our guests have an exceptional experience. You will also lead and motivate a team of event staff, providing guidance and support to ensure they deliver top-notch service.To be successful in this role, you should have a strong background in event planning and management, as well as excellent communication and leadership skills. A degree in hospitality management or a related field is preferred, but we also welcome applicants with relevant work experience and a passion for the industry.If you are ready to take on a new challenge and be a part of a dynamic team, we would love to hear from you. Join us at Hilton Hotels and help us create unforgettable moments for our guests.

  1. Oversee the day-to-day operations of the conference and banqueting facilities at Hilton Hotels, ensuring that all events run smoothly and efficiently.
  2. Lead and motivate a team of event staff, providing guidance and support to ensure they deliver exceptional service to our guests.
  3. Create and implement strategies to improve the overall guest experience and increase event bookings.
  4. Collaborate with the sales and marketing team to promote and market our conference and banqueting facilities.
  5. Manage event budgets and ensure all expenses are within the allocated budget.
  6. Develop and maintain relationships with clients and vendors to ensure successful event planning and execution.
  7. Train and develop team members to enhance their skills and knowledge in event planning and customer service.
  8. Monitor and evaluate team performance, providing feedback and addressing any issues or concerns.
  9. Coordinate with other departments within the hotel, such as catering and housekeeping, to ensure seamless event operations.
  10. Stay updated on industry trends and best practices in event planning and implement them in our operations.
  11. Ensure compliance with all health and safety regulations during events.
  12. Communicate effectively with clients, team members, and hotel management to ensure all event details are executed flawlessly.
  13. Handle any guest complaints or issues in a timely and professional manner.
  14. Attend and participate in meetings and training sessions as required by the hotel.
  15. Uphold the standards and values of Hilton Hotels at all times.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Minimum Of 2 Years Experience In A Supervisory Role Within The Conference And Banqueting Department Of A Hotel Or Similar Establishment.

  • Strong Leadership And Team Management Skills, With The Ability To Motivate And Develop A Team Of Employees.

  • Excellent Communication And Organizational Skills, With The Ability To Handle Multiple Tasks And Events Simultaneously.

  • In-Depth Knowledge Of All Aspects Of Conference And Banqueting Operations, Including Event Planning, Set-Up, And Execution.

  • Familiarity With Industry Standards And Regulations, As Well As A Commitment To Maintaining High Levels Of Customer Satisfaction And Quality Service.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Attention to detail

  • Negotiation

  • Budget management

  • Event Planning

  • customer service

  • Technical

  • sales and marketing

  • Problem-Solving

  • Menu Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Conference and Banqueting Operations Team Leader in Austin, TX, USA is between $40,000 and $60,000 per year. This can vary depending on the specific company, years of experience, and additional skills and qualifications.

Additional Information
Hilton Hotels is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2024
Apply BeforeAugust 19th, 2025
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About Hilton Hotels

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

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