Catering and Events Administrative Assistant

Welcome to Hilton Hotels, where we provide exceptional service and unforgettable experiences for our guests. We are currently seeking a highly organized and detail-oriented individual to join our team as a Catering and Events Administrative Assistant. In this role, you will work closely with our Catering and Events Managers to ensure the seamless execution of all events and functions within our hotel. The ideal candidate will possess excellent communication skills, strong time-management abilities, and a passion for delivering top-notch customer service. If you are a team player with a positive attitude and a passion for the hospitality industry, we encourage you to apply for this exciting opportunity.

1. Support the Catering and Events Managers in the planning and execution of all events and functions within the hotel.
2. Assist in coordinating and communicating with clients to ensure their needs and expectations are met.
3. Maintain accurate and detailed event records, including contracts, invoices, and guest lists.
4. Coordinate and track event timelines and deadlines to ensure all tasks are completed in a timely manner.
5. Manage event logistics, including room setups, AV equipment, and catering orders.
6. Collaborate with other hotel departments to ensure all event details are communicated and executed.
7. Greet and assist guests upon arrival, ensuring a positive and welcoming experience.
8. Respond promptly and professionally to guest inquiries and concerns.
9. Maintain a high level of organization and attention to detail in all aspects of the job.
10. Continuously strive to provide exceptional customer service and exceed guest expectations.
11. Adhere to all hotel policies and procedures, including those related to safety and security.
12. Work closely with the sales team to assist with event sales and marketing efforts.
13. Assist with administrative tasks, such as filing, data entry, and answering phone calls.
14. Proactively identify and address any issues or concerns that may arise during events.
15. Maintain a positive and professional attitude while representing the hotel and its values.

According to JobzMall, the average salary range for a Catering and Events Administrative Assistant in Orlando, FL, USA is $30,000 to $40,000 per year. This range can vary depending on the specific company, experience level, and additional skills and responsibilities of the individual in the role.

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.