Assistant Night Manager

Welcome to Hilton Hotels, where we strive to provide our guests with exceptional service and unforgettable experiences. We are currently seeking a highly motivated and customer-oriented individual to join our team as an Assistant Night Manager. In this role, you will assist in overseeing the operations of our hotel during the evening and overnight hours, ensuring that our guests receive the highest level of service and satisfaction. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional hospitality. If you are looking for an exciting opportunity to be a part of a dynamic team and contribute to the success of a prestigious hotel brand, we encourage you to apply for the position of Assistant Night Manager at Hilton Hotels.

1. Assist in managing the operations of the hotel during the evening and overnight hours.
2. Ensure that all guests receive exceptional service and have a memorable experience.
3. Assist in supervising and training staff members to maintain high levels of professionalism and customer service.
4. Monitor and maintain hotel facilities to ensure a safe and comfortable environment for guests.
5. Handle any guest complaints or issues in a timely and professional manner.
6. Maintain accurate records of guest requests and complaints and provide solutions or recommendations to management.
7. Collaborate with other departments to ensure smooth and efficient hotel operations.
8. Conduct regular inspections of the hotel to ensure cleanliness and adherence to brand standards.
9. Assist in monitoring and controlling expenses to maintain profitability.
10. Provide support and guidance to the front desk team during busy periods or in case of any emergencies.
11. Communicate effectively with guests, colleagues, and superiors to ensure a seamless experience for all.
12. Stay updated on industry trends and best practices to continuously improve the guest experience.
13. Assist in preparing reports and presenting them to management.
14. Foster a positive and collaborative work environment to promote teamwork and employee satisfaction.
15. Adhere to all company policies and procedures, including health and safety regulations.

According to JobzMall, the average salary range for a Assistant Night Manager in Phoenix, AZ, USA is $30,000 to $50,000 per year. However, this can vary depending on factors such as the size and location of the company, the job duties and responsibilities, and the candidate's level of experience and qualifications.

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.