Assistant Night Manager

Are you a night owl with a passion for hospitality? We are seeking a dynamic and experienced Assistant Night Manager to join our team at Hilton Hotels. As the Assistant Night Manager, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. We are looking for a detail-oriented and customer-focused individual who is able to thrive in a fast-paced environment. If you have a passion for providing exceptional service and have previous experience in a hotel management role, we want to hear from you! Join us at Hilton Hotels and be a part of our team dedicated to delivering unparalleled experiences to our guests.

1. Oversee the smooth operation of the hotel during the night shift.
2. Manage and supervise the night staff, including front desk agents, security personnel, and housekeeping staff.
3. Ensure all guest requests and concerns are addressed promptly and efficiently.
4. Maintain a high level of customer service and satisfaction by providing exceptional guest experiences.
5. Handle any guest complaints or issues, and escalate as needed.
6. Monitor and manage inventory levels and make necessary adjustments to ensure availability for guests.
7. Conduct regular inspections of the hotel premises to identify and address any maintenance or safety concerns.
8. Assist with scheduling and training of night staff to ensure all roles are adequately covered.
9. Collaborate with other department managers to ensure seamless operations and guest satisfaction.
10. Keep accurate records of daily activities and prepare reports for upper management.
11. Ensure that all safety and security protocols are followed during the night shift.
12. Stay up-to-date with industry trends and best practices to continuously improve the hotel's night operations.
13. Assist in managing the night shift budget and controlling expenses.
14. Act as a liaison between guests and other hotel departments to ensure a positive and memorable experience.
15. Uphold the Hilton brand standards and values in all interactions with guests and team members.

According to JobzMall, the average salary range for a Assistant Night Manager in New Orleans, LA, USA is $30,000 - $40,000 per year. This may vary based on the specific company, location, and experience level of the individual. Other factors that may affect salary include the industry, size of the company, and additional benefits or bonuses offered. It is important to research and compare salaries within the specific job market to get a more accurate understanding of the potential earnings for this position.

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,000 properties with more than 825,000 rooms in 103 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.