Highmark Health

Unit Secretary - Postpartum/Newborn Nursery

Highmark Health

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Highmark Health! We are excited to announce an opening for a Unit Secretary in our Postpartum/Newborn Nursery unit. Our team is dedicated to providing exceptional care to our patients and their families during this special time. As a Unit Secretary, you will play a crucial role in supporting our unit by performing administrative tasks and serving as a liaison between patients, families, and healthcare providers. The ideal candidate will have excellent communication and organizational skills, as well as a passion for providing compassionate care. If you are looking to join a dynamic team and make a difference in the lives of new mothers and their babies, we encourage you to apply for this position.

  1. Greet and welcome patients, families, and visitors to the unit in a friendly and professional manner.
  2. Answer phone calls and direct them to the appropriate healthcare providers or departments.
  3. Schedule appointments and coordinate patient admissions and discharges.
  4. Maintain patient records and ensure all documentation is accurate and up-to-date.
  5. Serve as a liaison between patients, families, and healthcare providers, relaying important information and addressing any concerns or questions.
  6. Assist with coordinating patient care by communicating with other departments and healthcare providers.
  7. Monitor and maintain inventory of office and medical supplies.
  8. Maintain a clean and organized work environment.
  9. Provide administrative support to the unit by managing paperwork, filing, and data entry.
  10. Follow all HIPAA regulations and maintain patient confidentiality.
  11. Assist with coordinating patient transportation and other logistical needs.
  12. Attend team meetings and provide input for improving processes and procedures.
  13. Handle financial transactions, such as collecting copays and processing insurance information.
  14. Provide emotional support to patients and their families during their stay.
  15. Collaborate with other unit secretaries and healthcare professionals to ensure efficient and effective operations on the unit.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Knowledge Of Postpartum And Newborn Care: A Unit Secretary At Highmark Health Should Have A Thorough Understanding Of Postpartum And Newborn Care, Including Basic Medical Terminology, Procedures, And Treatments.

  • Administrative Skills: This Role Requires Strong Organizational Skills, Attention To Detail, And The Ability To Multitask In A Fast-Paced Environment. The Unit Secretary Should Also Have Excellent Communication Skills And Be Able To Maintain Patient Records Accurately.

  • Experience With Electronic Medical Record Systems: Highmark Health Utilizes Electronic Medical Record Systems For Patient Records. Therefore, The Ideal Candidate Should Have Experience With These Systems And Be Comfortable Using Technology To Manage Patient Information.

  • Ability To Work In A Team: As A Part Of The Postpartum And Newborn Nursery Unit, The Unit Secretary Will Work Closely With A Team Of Healthcare Professionals. They Should Have Excellent Interpersonal Skills And Be Able To Work Collaboratively With Others.

  • Understanding Of Patient Privacy Laws: The Unit Secretary Will Handle Sensitive Patient Information And Should Have A Thorough Understanding Of Patient Privacy Laws, Such As Hipaa, To Ensure Confidentiality Is Maintained At All Times.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Medical Terminology

  • Record keeping

  • Computer proficiency

  • Teamwork

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Unit Secretary - Postpartum/Newborn Nursery in Pittsburgh, PA, USA is $33,000 to $48,000 per year. However, salary can vary depending on factors such as experience, education, and specific employer.

Additional Information
Highmark Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Highmark Health

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started