Highmark Health

Senior Manager - Pharmacy Operations

Highmark Health

Wilmington, DE, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking a highly motivated and experienced individual to join our team as the Senior Manager of Pharmacy Operations at Highmark Health. In this role, you will be responsible for overseeing the day-to-day operations of our pharmacy services, ensuring the highest level of quality and efficiency. As a senior leader, you will play a critical role in driving strategic initiatives and managing a team of pharmacy professionals. The ideal candidate will have a strong background in pharmacy operations, exceptional leadership skills, and a passion for improving healthcare outcomes. Join us in our mission to provide exceptional care and make a difference in the lives of our members and communities.

  1. Oversee day-to-day operations of pharmacy services including staffing, budgeting, and resource allocation.
  2. Ensure compliance with all state and federal regulations related to pharmacy operations.
  3. Develop and implement policies and procedures to ensure the highest level of quality and efficiency in pharmacy services.
  4. Monitor and analyze key performance indicators to identify areas for improvement and implement necessary changes.
  5. Collaborate with cross-functional teams to drive strategic initiatives and improve overall healthcare outcomes.
  6. Manage a team of pharmacy professionals, providing guidance, training, and development opportunities.
  7. Foster a positive and collaborative work environment to promote teamwork and achieve departmental goals.
  8. Stay updated on industry trends and advancements in pharmacy operations to continuously improve processes and services.
  9. Develop and maintain relationships with key stakeholders, including vendors, healthcare providers, and regulatory agencies.
  10. Communicate effectively with internal and external stakeholders to ensure smooth operations and resolve any issues that may arise.
  11. Participate in budget planning and ensure cost-effective practices are implemented.
  12. Lead and participate in quality improvement initiatives to enhance patient safety and satisfaction.
  13. Represent the organization at conferences, meetings, and other events related to pharmacy operations.
  14. Uphold the organization's values and mission in all interactions and decisions.
  15. Continuously evaluate and recommend innovative approaches to enhance pharmacy operations and improve patient outcomes.
Where is this job?
This job is located at Wilmington, DE, USA
Job Qualifications
  • Extensive Experience In Pharmacy Operations Management: Candidates Should Have A Minimum Of 8-10 Years Of Experience In Managing Pharmacy Operations, Preferably In A Large Healthcare Organization.

  • Strong Leadership And Team Management Skills: The Ideal Candidate Should Have A Proven Track Record Of Effectively Leading And Managing Teams, With The Ability To Motivate And Develop Staff To Achieve Organizational Goals.

  • In-Depth Knowledge Of Healthcare Regulations And Compliance: A Thorough Understanding Of Federal And State Regulations Related To Pharmacy Operations, As Well As Experience With Compliance And Audit Processes, Is Essential For This Role.

  • Strategic Thinking And Problem-Solving Abilities: The Senior Manager Will Be Responsible For Developing And Implementing Strategic Plans To Optimize Pharmacy Operations, So Candidates Should Possess Strong Analytical Skills And The Ability To Identify And Address Operational Challenges.

  • Excellent Communication And Interpersonal Skills: This Role Will Involve Working Closely With Various Stakeholders, Including Healthcare Providers, Vendors, And Internal Teams, So Effective Communication And Relationship-Building Skills Are Crucial For Success.

Required Skills
  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Contract Negotiation

  • Budget management

  • Team Leadership

  • Performance analysis

  • Stakeholder management

  • Clinical

  • Pharmacy Regulations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Manager - Pharmacy Operations in Wilmington, DE, USA is $131,000 - $218,000 per year. This range can vary depending on factors such as experience, education, and the specific company or organization.

Additional Information
Highmark Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Highmark Health

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.

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