Senior Customer Billing Analyst

Are you a skilled and experienced professional with a passion for analyzing and managing customer billing processes? Do you thrive in a fast-paced and dynamic work environment? Highmark Health is seeking a highly motivated Senior Customer Billing Analyst to join our team.As a Senior Customer Billing Analyst, you will play a critical role in ensuring accurate and timely billing for our customers. Your expertise in billing systems and processes will be essential in identifying and resolving billing discrepancies and providing exceptional customer service. We are looking for a detail-oriented individual with excellent communication and problem-solving skills to join our team. If you are ready to take on a challenging and rewarding role, we want to hear from you!

1. Analyze and manage customer billing processes to ensure accuracy and timely delivery of invoices.
2. Utilize expertise in billing systems and processes to identify and resolve any billing discrepancies.
3. Provide exceptional customer service by addressing billing inquiries and concerns in a timely and professional manner.
4. Collaborate with cross-functional teams to implement improvements to billing processes and systems.
5. Conduct regular audits to ensure compliance with billing procedures and regulations.
6. Stay up-to-date with industry trends and best practices in billing and recommend process improvements as needed.
7. Train and mentor junior billing analysts to ensure a high level of performance within the team.
8. Maintain accurate and organized records of billing activities and communicate any issues or concerns to management.
9. Work in a fast-paced and dynamic environment, adapting to changing priorities and meeting tight deadlines.
10. Utilize problem-solving skills to address complex billing issues and develop effective solutions.

According to JobzMall, the average salary range for a Senior Customer Billing Analyst is between $60,000 to $80,000 per year. However, this can vary depending on factors such as location, company size, and years of experience. Some Senior Customer Billing Analysts may earn upwards of $100,000 per year with significant experience and in high-demand industries.

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.