Security Operations Center Dispatcher

At Highmark Health, we are seeking a full-time Security Operations Center Dispatcher who is passionate about providing a safe and secure environment. Our ideal candidate is an individual who will take ownership of their role and has the necessary qualifications and experience to ensure our security operations are managed professionally and efficiently. The successful candidate will be a strong communicator and decision-maker with a keen eye for detail.The Security Operations Center Dispatcher is responsible for monitoring and responding to security alarms and events in real-time. The Security Operations Center Dispatcher will act as the initial point of contact for security incidents and will be responsible for providing instructions to staff, security personnel, and emergency services in response to security alarms and events.Required qualifications include: • High school diploma or equivalent• Proven experience in the security industry, preferably in a similar role• Excellent communication and interpersonal skills• Strong analytical and problem-solving skills• Proficiency in the use of computers, especially security systems• Ability to work under pressure in a fast-paced environment• Ability to maintain confidentiality• Proficiency in English (verbal and written)• Flexible schedule to meet operational needsIf you possess all of the above qualifications, and you are passionate about providing a safe and secure environment, we want to hear from you. Apply today to join us at Highmark Health and become a part of our team.

Responsibilities:

1. Monitor and respond to security alarms and events in real-time.
2. Provide instructions to staff, security personnel, and emergency services in response to security alarms and events.
3. Maintain confidentiality of security systems and personnel.
4. Analyze security system data to identify potential security threats and take appropriate action.
5. Develop and maintain security policies and procedures.
6. Ensure compliance with applicable laws and regulations.
7. Train and educate staff on security protocols.
8. Prepare and submit reports on security incidents.
9. Work closely with security personnel to ensure optimal security operations.
10. Provide support to other departments as needed.

According to JobzMall, the average salary range for a Security Operations Center Dispatcher in Pittsburgh, PA, USA is $45,000 to $60,000 per year. This salary range is based on the data of various job postings on the website, as well as the experience and qualifications of the individual.

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.