Highmark Health

Patient Host or Hostess

Highmark Health

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Highmark Health is looking for an enthusiastic and dedicated Patient Host or Hostess to join our team. We are seeking someone who is friendly, professional, and committed to providing excellent patient care. In this role, you will be responsible for providing a warm and welcoming environment for patients and visitors, answering questions, and helping to ensure a positive experience.The ideal candidate will possess a customer-service oriented personality, strong communication skills, and a commitment to providing the highest quality of care. We are looking for someone who is organized, reliable, and has a passion for helping others.If you are looking to join a team of dedicated professionals and have the required qualifications, we would love to hear from you!

Responsibilities:

  1. Greet patients and visitors warmly and professionally, providing a welcoming environment.
  2. Answer patient and visitor inquiries and direct them to the appropriate department or individual.
  3. Provide assistance to patient and visitors as needed.
  4. Ensure all patient and visitor information is up-to-date and accurate.
  5. Monitor patient and visitor flow and provide assistance when needed.
  6. Maintain a clean and professional work environment.
  7. Develop and maintain positive relationships with patients and visitors.
  8. Handle patient and visitor complaints in a professional manner.
  9. Assist in the implementation of hospital policies and procedures.
  10. Monitor patient and visitor satisfaction levels and take appropriate action.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Excellent Communication Skills

  • Detail-Oriented

  • Friendly

  • Personable

  • Knowledge Of Hospital Policies

  • Ability To Multi-Task

  • Conflict Resolution Skills

  • Flexible Schedule

Required Skills
  • Communication

  • Compassion

  • Listening

  • Collaboration

  • Empathy

  • Positive attitude

  • Problem-Solving

  • Discretion

  • Adaptability

  • Multi-tasking

  • Professionalism

  • Welcoming

  • Greeting

  • Interacting

  • Rapport-Building

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Stress Management

  • Time management

  • Interpersonal Skills

  • Organization

  • flexibility

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Host or Hostess in Pittsburgh, PA, USA is $9 - $12 per hour.

Additional Information
Highmark Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 6th, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Highmark Health

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.

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