
Medical Case Manager (New Castle County, Delaware)
We are seeking a compassionate and highly organized individual to join our team as a Medical Case Manager for New Castle County, Delaware at Highmark Health. In this role, you will work closely with patients, healthcare providers, and insurance companies to coordinate and manage care for individuals with complex medical needs. Your dedication to advocating for patients and ensuring they receive quality care will make a significant impact on the lives of those you serve. If you possess excellent communication skills, have a strong understanding of medical terminology and healthcare systems, and are passionate about making a difference in the community, we encourage you to apply for this rewarding position.
- Coordinate and manage care for patients with complex medical needs in New Castle County, Delaware.
- Work closely with patients, healthcare providers, and insurance companies to ensure timely and appropriate medical treatment.
- Advocate for patients and ensure they receive quality care.
- Utilize strong understanding of medical terminology and healthcare systems to effectively communicate with all parties involved.
- Ensure compliance with regulations and guidelines related to patient care.
- Maintain accurate and up-to-date patient records.
- Collaborate with interdisciplinary teams to develop and implement individualized care plans.
- Conduct thorough assessments of patient needs and make appropriate referrals.
- Provide education and support to patients and their families regarding treatment options and resources.
- Stay current on industry developments and advancements in medical care to continuously improve patient outcomes.
- Participate in case conferences and meetings to discuss patient care and progress.
- Handle confidential patient information with professionalism and discretion.
- Foster a positive and compassionate environment for patients, families, and colleagues.
- Represent the organization in a professional manner at all times.
- Act as a liaison between patients, healthcare providers, and insurance companies to resolve any issues or concerns.
Bachelor's Degree In Nursing, Social Work, Or A Related Field.
Minimum Of 2 Years Of Experience In Medical Case Management, Preferably In A Healthcare Setting.
Knowledge Of Delaware's Healthcare System And Resources, Particularly In New Castle County.
Strong Communication And Interpersonal Skills To Collaborate With Healthcare Providers, Patients, And Their Families.
Ability To Navigate And Document In Electronic Medical Records And Other Healthcare Databases.
Chronic disease management
Treatment planning
medication management
Crisis intervention
Patient Advocacy
Care Coordination
Cultural
Insurance Knowledge
Multidisciplinary Collaboration
Mental Health Support
Resource Referral
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Case Manager (New Castle County, Delaware) is $49,000 - $57,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, location and employer can also impact salary.
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Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.

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