
Manager Pharmacy Operations
Highmark Health is looking for a Manager of Pharmacy Operations who has the leadership skills and innovative vision to lead our team. We are seeking a detail-oriented and strategic professional who has a passion for overseeing pharmacy operations and ensuring that our customers have the best possible experience.The successful candidate must have a degree in pharmacy or a related field, as well as 5+ years of experience in a pharmacy operations role. They should also have excellent interpersonal and communication skills, a strong understanding of pharmacy operations and compliance, and a commitment to customer service and satisfaction.We are looking for a leader who is able to develop innovative solutions and drive positive change. The ideal candidate should also be able to work well independently and have the ability to manage a team of pharmacy professionals. The Manager of Pharmacy Operations will be a key member of Highmark Health's team, and will play an integral role in shaping the future of our pharmacy services.
Responsibilities:
- Develop innovative solutions to improve pharmacy operations and customer service.
- Review and analyze pharmacy operations and compliance to ensure accuracy and efficiency.
- Lead a team of pharmacy professionals to ensure that customer service is of the highest standard.
- Maintain a strong understanding of pharmacy operations and compliance.
- Provide guidance and direction to staff members to ensure successful implementation of pharmacy operations.
- Ensure that all pharmacy personnel adhere to relevant laws and regulations.
- Create and implement strategies to improve customer service and satisfaction.
- Monitor and evaluate pharmacy operations to identify areas for improvement.
- Manage and resolve customer complaints in a timely and professional manner.
- Develop and implement policies and procedures to ensure efficient pharmacy operations.
Excellent Communication And Interpersonal Skills
Proficiency In Microsoft Office Applications
Strong Leadership Abilities
Mastery Of Organizational And Operational Principles
Ability To Foster A Team Environment
Knowledge Of Pharmacy Operations
Understanding Of Pharmacy Regulations And Laws
Proven Problem Solving And Decision Making Skills
Budgeting
Quality Assurance
Process Improvement
Strategic Planning
Data Analysis
Communication
Problem Solving
Leadership
Inventory Control
Team Building
Decision Making
Staff management
Regulatory compliance
Performance measurement
Cost Savings
Communication
Leadership
Public Speaking
Time management
Organization
Critical thinking
collaboration
Adaptability
Problem-Solving
Relationship building
According to JobzMall, the average salary range for a Manager Pharmacy Operations in Pittsburgh, PA, USA is $86,000 to $112,000 per year. This range is based on the salaries of similar positions in the same area.
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Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.

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