Manager Patient Access

Highmark Health is seeking a passionate and experienced Manager of Patient Access to join our team. We are looking for an individual with a positive attitude and strong leadership skills to ensure that our patients have the best experience when accessing our services. The ideal candidate will have a minimum of 5 years of experience in a healthcare setting, be familiar with the Pennsylvania healthcare regulations, and have a Bachelor's degree in healthcare administration or a related field. The Manager of Patient Access will be responsible for leading a team of patient access professionals to ensure efficient and accurate patient access services. We are looking for an individual who is committed to providing excellent customer service and is willing to go the extra mile to ensure that our patients have a positive experience. If this sounds like you, we would love to hear from you!

Responsibilities:

1. Lead and manage a team of patient access professionals to ensure efficient and accurate patient access services.
2. Ensure compliance with Pennsylvania healthcare regulations.
3. Provide excellent customer service to ensure that our patients have a positive experience.
4. Monitor patient access operations to identify opportunities for improvement and implement new processes.
5. Train and mentor newly-hired patient access professionals.
6. Develop and implement policies and procedures related to patient access services.
7. Monitor and analyze patient access performance metrics.
8. Liaise with other departments to ensure a seamless patient experience.
9. Generate reports on patient access operations.
10. Respond to inquiries and complaints from patients.

According to JobzMall, the average salary range for a Manager Patient Access in Pittsburgh, PA, USA is between $59,443 and $85,737. This range is based on salaries reported by employers to JobzMall.

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.