Clinical Access Coordinator - Primary Care

At Highmark Health, we are committed to providing exceptional healthcare services to our community. As a Clinical Access Coordinator for our Primary Care department, you will play a vital role in ensuring that our patients have seamless access to the care they need. We are seeking a highly organized and detail-oriented individual with a passion for delivering compassionate and efficient care. If you have a background in healthcare and a strong understanding of patient access processes, we encourage you to apply for this rewarding opportunity. Join our team and make a positive impact on the lives of others.

1. Coordinate patient access: The primary responsibility of the Clinical Access Coordinator is to ensure that patients have easy and timely access to the care and services provided by our Primary Care department.
2. Manage patient scheduling: This role involves managing patient appointments, ensuring that they are scheduled efficiently and accurately. This includes coordinating with healthcare providers and staff to ensure that appointments are available and appropriately scheduled.
3. Monitor patient flow: The Clinical Access Coordinator will be responsible for monitoring and maintaining the flow of patients within the Primary Care department, making adjustments as needed to ensure efficient and timely care.
4. Maintain patient records: This position requires maintaining accurate and up-to-date patient records, including personal and medical information, appointment history, and insurance information.
5. Educate patients: The Clinical Access Coordinator will serve as a resource for patients, providing information and answering questions about our healthcare services, insurance coverage, and appointment procedures.
6. Collaborate with healthcare providers and staff: This role requires frequent collaboration with healthcare providers and staff to ensure that patient needs are met and that operations run smoothly.
7. Communicate with patients: The Clinical Access Coordinator will be responsible for communicating with patients regarding appointments, follow-up care, and any other necessary information.
8. Ensure compliance: The Clinical Access Coordinator must ensure that all patient access processes and procedures are in compliance with relevant laws, regulations, and organizational standards.
9. Troubleshoot issues: In this role, the coordinator will need to identify and troubleshoot any issues related to patient access, working to resolve them in a timely and efficient manner.
10. Uphold customer service standards: The Clinical Access Coordinator will be expected to maintain a high level of customer service, ensuring that patients feel valued and respected throughout their interactions with our healthcare organization.

According to JobzMall, the average salary range for a Clinical Access Coordinator - Primary Care in Pittsburgh, PA, USA is $50,000 - $80,000 per year. This range can vary based on factors such as experience, education, and specific job responsibilities.

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.