Clinical Access Coordinator

Are you a detail-oriented and compassionate individual looking for a rewarding career in healthcare? Highmark Health is seeking a Clinical Access Coordinator to join our team and make a difference in the lives of our members. As a Clinical Access Coordinator, you will play a crucial role in ensuring timely and efficient access to quality healthcare services for our members. If you have excellent communication skills, strong organizational abilities, and a passion for helping others, we encourage you to apply for this exciting opportunity.

1. Coordinate and schedule appointments for members with healthcare providers, ensuring timely access to necessary healthcare services.
2. Communicate with members and healthcare providers to gather and verify necessary information for appointments.
3. Maintain accurate and up-to-date records of member appointments and interactions.
4. Collaborate with various departments within the organization to ensure seamless coordination of care for members.
5. Prioritize and triage member needs to ensure urgent cases receive prompt attention.
6. Continuously monitor and identify potential barriers to accessing healthcare services, and proactively work to resolve them.
7. Educate and inform members about their healthcare benefits and resources available to them.
8. Adhere to all relevant regulatory guidelines and company policies while handling member information.
9. Consistently provide compassionate and empathetic support to members and their families.
10. Participate in ongoing training and development to stay updated on healthcare industry changes and advancements.
11. Contribute ideas for improving processes and procedures to enhance the member experience.
12. Maintain confidentiality and professionalism in all interactions with members and colleagues.
13. Serve as a liaison between members, healthcare providers, and other relevant parties to ensure effective communication and resolution of any issues.
14. Assist in monitoring and tracking member satisfaction and addressing any concerns or complaints.
15. Maintain a positive and collaborative attitude while working in a fast-paced and dynamic healthcare environment.

According to JobzMall, the average salary range for a Clinical Access Coordinator in Pittsburgh, PA, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some employers may offer higher salaries or additional benefits such as bonuses or healthcare benefits. It is important to research the specific company and job description to get a better understanding of the salary range for this position in Pittsburgh.

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.