Client Manager - PA

Are you a highly organized and detail-oriented individual with a passion for providing exceptional client service? Are you looking for an exciting opportunity to work with a dynamic team in the healthcare industry? Look no further! Highmark Health is seeking a Client Manager - PA to join our team and support our clients in the Pennsylvania region. If you have excellent communication skills, a strong understanding of client management principles, and a desire to contribute to the success of our organization, we want to hear from you. As a Client Manager, you will play a crucial role in building and maintaining relationships with our clients, ensuring their satisfaction and helping them navigate the complexities of the healthcare landscape. Join us and make a meaningful impact on the lives of our clients and their communities.

1. Build and maintain strong relationships with clients in the Pennsylvania region.
2. Provide exceptional customer service to clients, addressing their needs and concerns in a timely and professional manner.
3. Utilize strong organizational and detail-oriented skills to effectively manage client accounts and ensure accuracy in all client interactions.
4. Serve as the main point of contact for clients, handling all inquiries and requests with a high level of responsiveness and efficiency.
5. Stay updated on industry trends and changes in healthcare policies and regulations to effectively advise and guide clients.
6. Collaborate with internal teams to develop and implement strategies to improve client satisfaction and retention.
7. Communicate effectively with clients to understand their needs and goals, and provide solutions that align with their objectives.
8. Develop and maintain a thorough understanding of Highmark Health's products and services to effectively communicate and educate clients.
9. Act as a liaison between clients and internal departments, ensuring seamless communication and coordination for the benefit of the client.
10. Proactively identify and address potential issues or concerns with clients, and work towards finding solutions to maintain their satisfaction.
11. Stay organized and maintain accurate records of all client interactions and communication.
12. Contribute to the overall success of the organization by actively participating in team meetings, providing valuable insights and suggestions for improvement.
13. Represent Highmark Health in a professional and positive manner at all times, reflecting the company's values and commitment to excellence.

According to JobzMall, the average salary range for a Client Manager - PA in Pittsburgh, PA, USA is between $60,000 and $90,000 per year. This may vary depending on the specific industry, company size, and level of experience of the individual. Bonuses and other benefits may also be included in the overall compensation package.

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.