Highmark Health

Associate Medical Record Retrieval Specialist

Highmark Health

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Highmark Health is seeking a highly motivated and detail-oriented individual to join our team as an Associate Medical Record Retrieval Specialist. In this role, you will play a crucial role in helping us obtain and organize vital medical records for our patients. We are looking for someone who is passionate about providing exceptional customer service and has strong organizational skills. If you are eager to contribute to the healthcare industry and possess the required qualifications, we invite you to apply for this exciting opportunity.

  1. Retrieve medical records: The primary responsibility of the Associate Medical Record Retrieval Specialist will be to retrieve medical records from various healthcare facilities and providers.
  2. Organize and maintain records: The candidate will be responsible for organizing and maintaining medical records in an accurate and timely manner, ensuring that they are easily accessible for healthcare professionals.
  3. Communicate with healthcare providers: The candidate will be responsible for communicating with healthcare providers to request and obtain necessary medical records for patients.
  4. Maintain confidentiality: The candidate will be responsible for maintaining strict confidentiality and adhering to HIPAA regulations when handling sensitive medical information.
  5. Provide exceptional customer service: The candidate will be expected to provide exceptional customer service to patients and healthcare providers, responding promptly and professionally to any inquiries or concerns.
  6. Collaborate with team members: The candidate will work closely with other team members to ensure efficient and effective record retrieval and organization.
  7. Meet deadlines: The candidate will be responsible for meeting deadlines and ensuring that all medical records are obtained and organized within the specified time frame.
  8. Attention to detail: The candidate must have a strong attention to detail to ensure accuracy and completeness of all medical records.
  9. Troubleshoot issues: The candidate must be able to troubleshoot any issues that may arise during the record retrieval process and work towards finding a solution.
  10. Contribute to healthcare industry: The candidate will have the opportunity to contribute to the healthcare industry by ensuring that vital medical records are obtained and organized for patient care.
  11. Possess required qualifications: The candidate must possess the required qualifications, including a background in healthcare or medical records, to effectively perform the job responsibilities.
  12. Embrace company values: The candidate must embrace the values of Highmark Health, including integrity, innovation, and collaboration, in all aspects of their work.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For An Associate Medical Record Retrieval Specialist Job At Highmark Health Is A High School Diploma Or Equivalent. This Serves As A Foundation For The Necessary Knowledge And Skills Needed For The Role.

  • Prior Experience In Medical Record Retrieval: Candidates For This Role Should Have Some Prior Experience In Medical Record Retrieval. This Includes Knowledge Of Medical Terminology, Medical Records Software, And Relevant Laws And Regulations.

  • Strong Communication Skills: The Ability To Communicate Effectively With Healthcare Providers, Patients, And Insurance Companies Is Essential For An Associate Medical Record Retrieval Specialist. This Includes Written And Verbal Communication Skills.

  • Attention To Detail: An Eye For Detail Is Crucial In This Role As It Involves Accurately Retrieving And Organizing Medical Records. This Also Includes The Ability To Identify Any Missing Or Incomplete Information In The Records.

  • Understanding Of Hipaa Regulations: As The Role Involves Handling Sensitive Medical Information, It Is Essential For Candidates To Have A Thorough Understanding Of Hipaa Regulations And Ensure Compliance At All Times. This Includes Maintaining Confidentiality And Adhering To Privacy Laws.

Required Skills
  • Data Entry

  • Time Management

  • customer service

  • Claims Processing

  • Quality Control

  • Information retrieval

  • Medical coding

  • electronic records

  • Hipaa Compliance

  • Attention

  • Document Scanning

  • Record Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Associate Medical Record Retrieval Specialist is $30,000 to $45,000 per year. This may vary depending on factors such as location, experience, and employer. Some positions may also offer benefits such as healthcare, retirement, and paid time off.

Additional Information
Highmark Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 6th, 2025
Apply BeforeJune 9th, 2026
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About Highmark Health

Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.

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