
Associate Infrastructure Analyst(Audio/Visual)
Welcome to Highmark Health, where we are dedicated to improving the health and well-being of our community. We are currently seeking a highly motivated and skilled Associate Infrastructure Analyst with a specialization in Audio/Visual technology. As an Associate Infrastructure Analyst, you will play a crucial role in providing technical support and maintenance for our audio/visual systems and infrastructure. This position requires a passion for technology and a strong understanding of audio/visual equipment and systems. If you are looking for a challenging yet rewarding opportunity to make a difference in the healthcare industry, then we encourage you to apply!
- Provide technical support and maintenance for all audio/visual systems and infrastructure within the Highmark Health community.
- Troubleshoot and resolve any issues or malfunctions with audio/visual equipment in a timely and efficient manner.
- Collaborate with other IT team members to ensure seamless integration and functionality of audio/visual systems with other technology.
- Stay up-to-date with industry trends and advancements in audio/visual technology to continuously improve and optimize systems.
- Assist in the planning and implementation of new audio/visual projects and upgrades.
- Conduct regular maintenance and updates on all audio/visual systems to ensure optimal performance.
- Train and educate end-users on the proper use and functionality of audio/visual equipment.
- Document and maintain detailed records of audio/visual systems, configurations, and troubleshooting procedures.
- Work closely with vendors and suppliers to ensure timely and cost-effective procurement of audio/visual equipment and supplies.
- Adhere to company guidelines and policies regarding security, data protection, and confidentiality.
- Communicate effectively with all levels of staff and provide excellent customer service.
- Collaborate with other IT departments to identify and address any potential risks or security threats related to audio/visual systems.
- Participate in team meetings and provide insights and suggestions for improving audio/visual infrastructure and processes.
- Continuously strive to improve processes and procedures to enhance the overall efficiency and effectiveness of audio/visual systems.
- Adhere to all company safety protocols and guidelines while performing duties.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Minimum Of 2 Years Of Experience In Audio/Visual System Administration Or Support.
Proficiency In Audio/Visual Hardware And Software, Including Video Conferencing Systems, Digital Signage, And Multimedia Equipment.
Strong Technical Troubleshooting And Problem-Solving Skills.
Excellent Communication And Interpersonal Skills, With The Ability To Interact With Both Technical And Non-Technical Stakeholders.
Project Management
Technical Support
Problem Solving
customer service
Multimedia design
System integration
Video Conferencing
Network Infrastructure
Audio/Visual Troubleshooting
Audio/Visual Equipment
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Associate Infrastructure Analyst(Audio/Visual) in Pittsburgh, PA, USA is $60,000-$85,000 per year. This may vary based on factors such as years of experience, specific job responsibilities, and the company/industry the individual is working for. Salaries may also be affected by factors such as location, education, and certifications.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Highmark Inc. is among the largest health insurers in the United States and the fourth-largest Blue Cross and Blue Shield-affiliated company. Highmark and its diversified businesses and affiliates operate health insurance plans in Pennsylvania, Delaware and West Virginia that serve 5.2 million members. Its diversified health businesses serve group customer and individual health needs across the United States through dental insurance, vision care and other related health businesses. Highmark is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started