Hewlett Packard Enterprise

Field Technical Consultant

Hewlett Packard Enterprise

Hong Kong Island, Hong Kong
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Hello! Are you a tech-savvy problem solver with a passion for working in a dynamic and challenging environment? If so, we have an exciting opportunity for you at Hewlett Packard Enterprise as a Field Technical Consultant. As a Field Technical Consultant, you will have the opportunity to work with cutting-edge technology and collaborate with top industry professionals to provide technical solutions and support to our clients. We are seeking individuals with a strong background in IT and excellent communication skills. If you are ready to take your career to the next level, we encourage you to apply for this role.

  1. Provide technical expertise: The Field Technical Consultant will be responsible for providing technical guidance and support to clients, utilizing their strong background in IT to troubleshoot and solve complex technical issues.
  2. Collaborate with team members: This role requires working closely with a team of professionals, including other consultants, engineers, and project managers, to develop and implement technical solutions for our clients.
  3. Communicate effectively: The Field Technical Consultant must have excellent communication skills, both verbal and written, to effectively convey technical information and solutions to clients and team members.
  4. Stay updated on industry trends: It is important for the Field Technical Consultant to stay updated on the latest technology trends and advancements in order to provide the most relevant and effective solutions to clients.
  5. Provide exceptional customer service: The Field Technical Consultant will be responsible for maintaining strong relationships with clients by providing exceptional customer service and addressing any concerns or issues they may have.
  6. Conduct client assessments: This role may involve conducting assessments of clients' current technical systems and identifying areas for improvement or potential issues.
  7. Train clients on new technology: The Field Technical Consultant may be responsible for training clients and their employees on new technology or systems that have been implemented.
  8. Travel to client sites: This position may require traveling to client sites to provide on-site technical support and assistance.
  9. Prepare technical reports: The Field Technical Consultant will be responsible for preparing detailed technical reports and documentation for clients and internal use.
  10. Continuously improve processes: As part of a dynamic and challenging environment, the Field Technical Consultant will be expected to constantly seek ways to improve processes and make them more efficient and effective.
Where is this job?
This job is located at Hong Kong Island, Hong Kong
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Minimum Of 3 Years Experience In Providing Technical Support And Consulting Services To Clients.

  • Strong Knowledge Of Hewlett Packard Enterprise Products And Services, Including Servers, Storage, And Networking Solutions.

  • Excellent Communication And Interpersonal Skills To Effectively Interact With Clients And Team Members.

  • Ability To Travel And Work In A Fast-Paced, Dynamic Environment, Often Under Tight Deadlines And Changing Priorities.

Required Skills
  • Security

  • Virtualization

  • Troubleshooting

  • server management

  • Cloud Computing

  • Disaster recovery

  • Network configuration

  • Software Installation

  • Storage solutions

  • System integration

  • Hardware Maintenance

  • Technical Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Field Technical Consultant in Hong Kong Island, Hong Kong is HK$300,000 - HK$500,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities. In general, those with more experience and specialized skills may earn higher salaries within this range.

Additional Information
Hewlett Packard Enterprise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 19th, 2025
Apply BeforeAugust 19th, 2025
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About Hewlett Packard Enterprise

The Hewlett Packard Enterprise Company is an American multinational enterprise information technology company based in San Jose, California, founded on 1 November 2015 as part of splitting of the Hewlett-Packard company.

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