Federal Account Support Manager, UT ( TS SCI with specific Polygraph Clearance Required)
Welcome to Hewlett Packard Enterprise! We are currently seeking a highly skilled and motivated Federal Account Support Manager to join our team in UT. This role requires a TS SCI clearance with specific polygraph clearance, making it an excellent opportunity for individuals with a strong background in federal government support. As a member of our team, you will play a critical role in providing exceptional technical support and customer service to our federal clients. If you have a passion for technology, exceptional communication skills, and a strong understanding of federal government processes, we encourage you to apply. Join us and become a part of a dynamic and innovative team, working on cutting-edge technology solutions for our federal customers.
- Provide exceptional technical support to federal clients, ensuring their technology needs are met and issues are resolved in a timely manner.
- Maintain a high level of customer service, building and maintaining strong relationships with federal clients.
- Utilize strong knowledge of federal government processes and procedures to effectively support federal clients.
- Collaborate with internal teams to develop and implement technology solutions for federal clients.
- Stay up-to-date on industry trends and advancements, continuously expanding knowledge to better serve federal clients.
- Communicate effectively with federal clients, understanding their needs and providing solutions that meet their requirements.
- Maintain a TS SCI clearance with specific polygraph clearance, ensuring compliance with federal government security protocols.
- Manage and prioritize workload to effectively support multiple federal clients.
- Work collaboratively with team members to achieve company goals and objectives.
- Provide regular updates and reports on federal client support activities to management.
- Identify and address any issues or concerns raised by federal clients in a professional and timely manner.
- Participate in training and development opportunities to enhance technical skills and knowledge.
- Represent Hewlett Packard Enterprise in a professional and positive manner at all times.
- Adhere to company policies and procedures, ensuring compliance with all federal regulations.
- Continuously seek ways to improve processes and procedures to enhance the overall customer experience.
Active Ts/Sci Clearance With Specific Polygraph Required: This Is The Top Qualification For This Role As It Is Essential For Working With Sensitive Government Information And Ensuring Security Protocols Are Followed.
5+ Years Of Experience In Federal Account Management: The Ideal Candidate Should Have Extensive Experience In Managing Federal Accounts, Understanding The Unique Needs And Requirements Of Government Clients.
Strong Knowledge Of Government Contracting Processes: The Federal Account Support Manager Will Be Responsible For Managing Contracts And Ensuring Compliance With Government Procurement Regulations, Making A Thorough Understanding Of These Processes Crucial.
Excellent Communication And Interpersonal Skills: As A Liaison Between The Company And Government Clients, The Federal Account Support Manager Must Have Strong Communication And Interpersonal Skills To Effectively Manage Relationships And Address Any Issues That May Arise.
Bachelor's Degree In Business, Computer Science, Or A Related Field: While Not Always A Requirement, Many Employers Prefer Candidates With A Relevant Degree To Demonstrate A Strong Foundation In Business And Technical Concepts.
Communication Skills
Project Management
Account Management
Time Management
customer service
Relationship Building
Sales Support
Team Leadership
Problem-Solving
Technical Expertise
Government Contracts
Security Clearance
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Federal Account Support Manager, UT ( TS SCI with specific Polygraph Clearance Required) is between $90,000 to $110,000 per year. This can vary depending on factors such as location, experience, and specific job responsibilities.
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The Hewlett Packard Enterprise Company is an American multinational enterprise information technology company based in San Jose, California, founded on 1 November 2015 as part of splitting of the Hewlett-Packard company.
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