Hewlett Packard Enterprise

CX Intern - Data Analyst

Hewlett Packard Enterprise

n/a, Miravalle, 44990 Guadalajara, Jal., Mexico
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a data-driven individual with a passion for delivering exceptional customer experiences? Do you have a strong analytical mindset and a desire to work in a fast-paced, dynamic environment? If so, we have the perfect opportunity for you!Hewlett Packard Enterprise is seeking a CX Intern - Data Analyst to join our Customer Experience team. In this role, you will have the opportunity to gain hands-on experience in data analysis and contribute to the improvement of our customer experience strategies. We are looking for a motivated and detail-oriented individual who can thrive in a collaborative and innovative environment.If you possess strong critical thinking skills, a knack for problem-solving, and a desire to make a positive impact on our customers, we encourage you to apply for this exciting internship opportunity. Join us at Hewlett Packard Enterprise and be a part of shaping the future of customer experience!

  1. Conduct data analysis to identify customer trends, behaviors, and patterns in order to improve customer experience strategies.
  2. Collaborate with cross-functional teams to gather and analyze data from multiple sources.
  3. Utilize analytical tools and techniques to interpret and present data in a clear and meaningful way.
  4. Develop and maintain reports and dashboards to track key performance indicators related to customer experience.
  5. Communicate findings and recommendations to team members and management, providing insights for decision making.
  6. Monitor and report on the effectiveness of customer experience initiatives, identifying areas for improvement.
  7. Assist with the implementation of new processes and procedures aimed at enhancing the overall customer experience.
  8. Stay up to date with industry trends and best practices in customer experience and data analysis.
  9. Collaborate with team members to develop and implement data-driven solutions for customer issues and challenges.
  10. Maintain data integrity and ensure compliance with relevant privacy regulations.
  11. Continuously seek out opportunities for process improvement and efficiency within the customer experience team.
  12. Work with a high level of attention to detail and accuracy to provide reliable and actionable insights.
  13. Embrace a fast-paced, dynamic work environment and adapt quickly to changing priorities and business needs.
  14. Act as a brand ambassador for Hewlett Packard Enterprise, demonstrating a strong commitment to customer satisfaction and excellence.
  15. Complete assigned projects and tasks within designated timelines, effectively managing time and priorities to meet deadlines.
Where is this job?
This job is located at n/a, Miravalle, 44990 Guadalajara, Jal., Mexico
Job Qualifications
  • Strong Analytical Skills: As A Cx Intern - Data Analyst At Hewlett Packard Enterprise, The Candidate Should Possess Excellent Analytical Skills To Gather And Interpret Large Amounts Of Data To Identify Customer Trends And Patterns.

  • Proficiency In Data Analysis Tools: The Candidate Should Have A Strong Understanding Of Data Analysis Tools Such As Sql, Python, And Tableau To Manipulate And Analyze Data Efficiently.

  • Knowledge Of Customer Experience Metrics: A Cx Intern - Data Analyst Should Have A Good Understanding Of Customer Experience Metrics Such As Net Promoter Score (Nps), Customer Satisfaction (Csat), And Customer Effort Score (Ces).

  • Attention To Detail: Attention To Detail Is Crucial For A Cx Intern - Data Analyst At Hewlett Packard Enterprise As They Will Be Responsible For Identifying And Correcting Data Discrepancies To Ensure Accurate Analysis.

  • Communication Skills: The Candidate Should Have Excellent Communication Skills To Present Complex Data In A Clear And Concise Manner To Various Stakeholders Within The Organization. This Includes The Ability To Create Visually Appealing Data Visualizations And Dashboards To Convey Insights.

Required Skills
  • Sql

  • Data Analysis

  • Communication

  • Time Management

  • Microsoft Excel

  • statistical analysis

  • Attention to detail

  • Data Visualization

  • Research skills

  • Teamwork

  • Problem-Solving

  • Customer Experience

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a CX Intern - Data Analyst in n/a, Miravalle, 44990 Guadalajara, Jal., Mexico is $15-$25 per hour or $31,200-$52,000 per year. However, the actual salary may vary depending on the specific company, industry, and level of experience.

Additional Information
Hewlett Packard Enterprise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSpanish
Job PostedMarch 19th, 2025
Apply BeforeSeptember 18th, 2025
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About Hewlett Packard Enterprise

The Hewlett Packard Enterprise Company is an American multinational enterprise information technology company based in San Jose, California, founded on 1 November 2015 as part of splitting of the Hewlett-Packard company.

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