Hertz Car Rental

Vehicle Service Attendant

Hertz Car Rental

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hertz Car Rental! We are seeking a highly motivated and customer-oriented individual to join our team as a Vehicle Service Attendant. In this role, you will play a crucial part in ensuring our fleet of rental vehicles are clean, well-maintained, and ready for our customers to enjoy. As a Vehicle Service Attendant, you will have the opportunity to work in a fast-paced and dynamic environment, where your hard work and dedication will be recognized and rewarded. We are looking for individuals who are passionate about delivering exceptional customer service and have a keen eye for detail. If you are someone who takes pride in their work and enjoys working with automobiles, then we want to hear from you!

  1. Maintain cleanliness and appearance of all rental vehicles by performing regular cleaning and detailing tasks.
  2. Conduct thorough inspections of vehicles to identify and report any damages or maintenance needs.
  3. Ensure all vehicles are properly fueled, maintained, and stocked with necessary supplies.
  4. Greet and assist customers in a friendly and professional manner, providing exceptional customer service at all times.
  5. Respond to customer inquiries and concerns, and handle any issues that may arise during the rental process.
  6. Collaborate with other team members to ensure efficient and timely vehicle turnover.
  7. Follow all safety procedures and guidelines while performing duties, including handling and disposing of hazardous materials.
  8. Keep accurate records of vehicle maintenance and cleaning tasks performed.
  9. Continuously monitor and report any issues or concerns with the rental vehicles to management.
  10. Communicate effectively with team members and management, providing updates on vehicle status and any customer feedback.
  11. Adhere to company policies and procedures, as well as industry regulations, at all times.
  12. Maintain a positive attitude and professional appearance while representing the company.
  13. Take initiative to improve processes and procedures to enhance customer satisfaction and efficiency.
  14. Attend all required trainings and meetings to stay updated on company policies, procedures, and technology.
  15. Complete other duties as assigned by management.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Knowledge Of Automotive Maintenance And Repair Procedures: A Vehicle Service Attendant At Hertz Car Rental Should Have A Strong Understanding Of Basic Automotive Maintenance And Repair, Including How To Check Fluids, Change Tires, And Perform Other Routine Tasks.

  • Experience Working With A Variety Of Vehicles: Hertz Car Rental Has A Diverse Fleet Of Vehicles, So A Vehicle Service Attendant Should Have Experience Working With A Variety Of Cars, Trucks, And Suvs.

  • Strong Attention To Detail: As A Vehicle Service Attendant, It Is Important To Have A Keen Eye For Detail To Ensure That Each Vehicle Is Thoroughly Cleaned And Maintained To Hertz's Standards.

  • Physical Stamina And Ability To Lift Heavy Objects: This Job Requires A Lot Of Physical Activity, Including Bending, Lifting, And Carrying Heavy Objects. A Vehicle Service Attendant Should Be Physically Fit And Able To Handle The Demands Of The Job.

  • Excellent Customer Service Skills: A Vehicle Service Attendant Is Often The First Point Of Contact For Customers At Hertz Car Rental, So It Is Important To Have Strong Customer Service Skills And The Ability To Communicate Effectively With A Wide Range Of Individuals.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Problem Solving

  • customer service

  • driving

  • Maintenance

  • Teamwork

  • Cleaning

  • Safety Procedures

  • Detailing

  • Vehicle Inspection

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Vehicle Service Attendant in Baltimore, MD, USA is between $24,000 and $30,000 per year. This can vary depending on the specific job responsibilities, experience level, and location within Baltimore. Some positions may offer higher salaries or additional benefits such as bonuses or commission. It is important to research specific job listings and companies to get a more accurate understanding of salary ranges in this field.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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