Rental Sales Agent
Welcome to Hertz Car Rental, a leading provider of rental vehicles for all types of travelers. We are currently seeking a motivated and customer-focused Rental Sales Agent to join our team. In this role, you will assist customers in renting vehicles, provide excellent customer service, and help to grow our business. If you have a passion for sales and a desire to provide exceptional experiences for customers, we want to hear from you!
- Greet and welcome customers in a friendly and professional manner.
- Assist customers in selecting the appropriate rental vehicle for their needs.
- Provide accurate and timely information about rental options, rates, and policies.
- Process rental transactions including reservations, payments, and returns.
- Maintain a clean and organized rental office and display area.
- Continuously strive to meet and exceed sales goals.
- Actively promote and sell additional services and upgrades to customers.
- Handle customer inquiries and complaints in a timely and effective manner.
- Ensure all necessary paperwork and documentation is completed accurately.
- Collaborate with team members to ensure smooth operations and customer satisfaction.
- Keep up-to-date with company policies, procedures, and promotions.
- Maintain a positive and professional attitude at all times.
- Follow safety protocols and guidelines to ensure a safe and secure environment for both customers and employees.
- Utilize customer feedback to improve service and sales strategies.
- Attend training sessions and meetings as required.
Prior Sales Experience: A Rental Sales Agent At Hertz Car Rental Should Have Prior Sales Experience, Preferably In The Automotive Or Hospitality Industry. This Will Help Them In Effectively Communicating With Customers And Closing Rental Deals.
Excellent Communication Skills: As A Rental Sales Agent, The Individual Will Be Interacting With A Diverse Customer Base. Therefore, Strong Communication Skills Are Essential To Effectively Understand And Address Customers' Needs And Concerns.
Knowledge Of Rental Car Industry: A Good Understanding Of The Rental Car Industry, Including Pricing Structures, Insurance Options, And Vehicle Types, Is Necessary For A Rental Sales Agent To Provide Accurate And Helpful Information To Customers.
Customer Service Skills: Providing Exceptional Customer Service Is A Crucial Aspect Of The Job. A Rental Sales Agent Should Be Able To Handle Customer Inquiries, Complaints, And Requests In A Professional And Courteous Manner.
Computer Proficiency: In Today's Digital Age, Knowledge And Proficiency In Computer Systems And Software Are Essential For A Rental Sales Agent. This May Include Reservation And Rental Management Systems, As Well As Standard Office Software.
Communication Skills
Time Management
Negotiation skills
Product knowledge
Multitasking
Attention to detail
Problem Solving
Organizational Skills
customer service
Computer proficiency
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Rental Sales Agent in Austin, TX, USA is between $30,000 and $50,000 per year. This can vary depending on factors such as experience, education, and the specific company or rental agency. Some higher-end rental agencies may offer higher salaries, while entry-level positions may start at a lower salary. Additionally, commission and bonuses may also be included in the salary for a Rental Sales Agent.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.
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