Hertz Car Rental

Rental Sales Agent

Hertz Car Rental

San Jose, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people-oriented individual with a passion for sales and customer service? Do you thrive in a fast-paced, dynamic environment? Look no further, as we have the perfect opportunity for you! Hertz Car Rental is seeking a highly motivated and energetic Rental Sales Agent to join our team. As a Rental Sales Agent, you will be responsible for providing exceptional service to our customers by promoting and selling our rental vehicles. The ideal candidate will possess strong communication and sales skills, a positive attitude, and a drive to succeed. If this sounds like you, we encourage you to apply for this exciting opportunity and become a part of our Hertz family.

  1. Greet and assist customers with their rental car needs in a friendly and professional manner.
  2. Promote and sell rental vehicles to customers by highlighting their features and benefits.
  3. Provide exceptional customer service by answering questions, addressing concerns, and resolving any issues that may arise.
  4. Utilize sales techniques to upsell and maximize revenue by offering additional services and upgrades.
  5. Maintain a thorough understanding of current promotions, rates, and policies to accurately inform customers.
  6. Process rental transactions accurately and efficiently, including completing all necessary paperwork and collecting payments.
  7. Collaborate with team members to ensure a smooth and efficient rental process for customers.
  8. Keep rental office and vehicles clean and organized to present a professional and inviting environment.
  9. Meet and exceed sales goals and customer service standards set by the company.
  10. Continuously learn about new products and services offered by Hertz to effectively promote and sell to customers.
  11. Handle any complaints or issues from customers with patience and empathy, escalating to management if needed.
  12. Adhere to company policies and procedures, including safety and security protocols, at all times.
  13. Maintain accurate records and reports, including rental contracts and customer information.
  14. Participate in training and development opportunities to enhance skills and knowledge.
  15. Represent Hertz in a positive and professional manner at all times.
Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Excellent Customer Service Skills: A Rental Sales Agent Should Possess Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service And Ensure Customer Satisfaction.

  • Knowledge Of Rental Policies And Procedures: Familiarity With Rental Policies And Procedures Is Essential For A Rental Sales Agent To Effectively Handle Reservations, Payments, And Other Rental Transactions.

  • Sales Experience: A Rental Sales Agent Should Have Previous Experience In Sales Or Customer Service Roles, As They Will Be Responsible For Promoting And Selling Rental Services To Customers.

  • Computer Skills: Proficiency In Using Computer Programs And Rental Reservation Systems Is Necessary For A Rental Sales Agent To Efficiently Manage Bookings And Process Rental Agreements.

  • Flexibility And Adaptability: The Ability To Adapt To Changing Situations And Work In A Fast-Paced Environment Is Important For A Rental Sales Agent, As They May Need To Handle Multiple Tasks And Deal With Unexpected Challenges During Peak Rental Periods.

Required Skills
  • Communication

  • Time Management

  • Marketing

  • Product knowledge

  • Multitasking

  • Negotiation

  • customer service

  • Computer proficiency

  • Teamwork

  • Organization

  • Salesmanship

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Rental Sales Agent in San Jose, CA, USA is $34,000 to $50,000 per year. This can vary depending on factors such as experience, location, and the specific company or rental agency. Some rental sales agents may also receive commission or bonuses based on their sales performance.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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