Hertz Car Rental

Rental Sales Agent

Hertz Car Rental

Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the Hertz Car Rental team! We are currently searching for a dynamic and customer-focused Rental Sales Agent to join our fast-paced and growing company. As a Rental Sales Agent, you will have the opportunity to interact with a diverse group of customers, provide exceptional service, and contribute to the overall success of our business. If you are a self-starter, have excellent communication skills, and a passion for delivering top-notch customer service, we want to hear from you! Keep reading to learn more about the qualifications and responsibilities of this exciting role.

  1. Greet and welcome customers in a friendly and professional manner, creating a positive first impression of the company.
  2. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
  3. Process rental transactions accurately and efficiently, adhering to company policies and procedures.
  4. Demonstrate a thorough knowledge of rental options and services, and effectively communicate them to customers.
  5. Utilize sales techniques to promote and upsell additional products and services to customers.
  6. Maintain a clean and organized work environment, including rental vehicles and rental office.
  7. Collaborate with team members to ensure customer satisfaction and resolve any customer service issues.
  8. Keep up-to-date on industry trends, products, and services to effectively assist customers.
  9. Accurately complete administrative tasks such as rental agreements, payments, and data entry.
  10. Meet and exceed sales and customer service goals to contribute to the overall success of the company.
  11. Follow safety and security protocols to ensure the safety of customers, employees, and company assets.
  12. Represent the company in a professional and positive manner at all times.
  13. Maintain a positive attitude and willingness to learn and adapt to changing company policies and procedures.
  14. Continuously strive to improve customer service skills and sales techniques through training and development opportunities.
  15. Other duties as assigned by management.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Excellent Customer Service Skills: A Rental Sales Agent At Hertz Car Rental Should Possess Strong Communication And Interpersonal Skills To Provide Exceptional Customer Service To Clients.

  • Sales Experience: The Role Of A Rental Sales Agent Involves Upselling And Promoting Various Services And Upgrades To Customers. Previous Sales Experience Or Training Would Be Beneficial In This Role.

  • Knowledge Of The Rental Car Industry: A Rental Sales Agent Should Have A Good Understanding Of The Rental Car Industry, Including Rates, Policies, And Procedures To Effectively Assist Customers.

  • Ability To Multitask And Work In A Fast-Paced Environment: As A Rental Sales Agent, One Should Be Able To Handle Multiple Tasks, Such As Managing Reservations, Processing Payments, And Assisting Customers, In A Fast-Paced Environment.

  • Strong Computer Skills: A Rental Sales Agent Must Be Proficient In Using Computer Software And Systems To Process Transactions, Manage Reservations, And Access Customer Information. Knowledge Of Reservation Systems, Such As Sabre Or Amadeus, Is A Plus.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Computer skills

  • Problem-Solving

  • Upselling

  • team

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Rental Sales Agent in Raleigh, NC, USA is between $28,000 and $50,000 per year. This range can vary depending on factors such as experience, education, and the specific company or rental agency. Some agents may also receive commission or bonuses based on their sales performance. It is important to note that salaries may also vary in different parts of the city or state.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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