Rental Sales Agent
Welcome to Hertz Car Rental, where we believe in making every journey a memorable one. We are currently seeking a highly motivated and customer-oriented Rental Sales Agent to join our team. As a Rental Sales Agent, you will be responsible for providing exceptional customer service, promoting and selling our rental services, and ensuring a smooth and efficient rental process for our valued customers. If you have a passion for sales, a knack for building strong relationships, and a desire to be part of a dynamic team, then we want you!
- Greet and welcome customers to Hertz Car Rental in a friendly and professional manner.
- Provide exceptional customer service by addressing customer inquiries and concerns promptly and effectively.
- Promote and sell rental services to customers, including upgrades and additional features.
- Understand and communicate rental policies and procedures to customers.
- Process rental transactions accurately and efficiently.
- Ensure the cleanliness and proper maintenance of rental vehicles for a positive customer experience.
- Collaborate with team members to achieve sales targets and goals.
- Build strong relationships with customers to encourage repeat business and positive word-of-mouth.
- Stay updated on current promotions and pricing to effectively sell rental services.
- Handle customer complaints and provide appropriate solutions to ensure customer satisfaction.
- Collaborate with other departments, such as maintenance and billing, to ensure a smooth and efficient rental process.
- Maintain accurate records of rental transactions and customer information.
- Participate in ongoing training and development programs to enhance sales and customer service skills.
- Adhere to company policies and procedures, including safety and security measures.
- Represent Hertz Car Rental in a professional and positive manner at all times.
Excellent Customer Service Skills: A Rental Sales Agent At Hertz Car Rental Must Possess Exceptional Communication And Interpersonal Skills To Provide Top-Notch Customer Service To Clients.
Knowledge Of Rental Car Procedures: Candidates For This Role Should Have A Thorough Understanding Of Rental Car Policies And Procedures, Including Insurance And Payment Options, To Effectively Assist Customers.
Sales Experience: As A Rental Sales Agent, The Ability To Upsell And Promote Additional Services And Upgrades To Customers Is Crucial. Previous Experience In Sales Or A Similar Role Is Highly Desirable.
Strong Organizational Skills: The Job Of A Rental Sales Agent Can Be Fast-Paced And Requires Multitasking, So Candidates Must Be Highly Organized And Able To Handle Multiple Tasks At Once.
Proficiency In Computer Systems: Hertz Car Rental Uses Various Computer Systems And Software For Reservations, Payments, And Other Processes. Therefore, Proficiency In Technology And Computer Skills Is A Necessary Qualification For This Role.
Communication Skills
Time Management
Multitasking
Negotiation
Conflict Resolution
customer service
Computer proficiency
Organization
Problem-Solving
Upselling
Sales Techniques
Vehicle Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Rental Sales Agent in Memphis, TN, USA is $28,000 - $40,000 per year. This may vary depending on the specific company, experience level, and other factors.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.
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