Rental Sales Agent
Welcome to the fast-paced and exciting world of Hertz Car Rental! We are currently seeking a dynamic and motivated Rental Sales Agent to join our team and help us deliver exceptional customer service and drive our business forward. As a Rental Sales Agent, you will play a crucial role in the success of our company by providing top-notch customer service, promoting our services, and closing rental agreements with efficiency and accuracy. If you are a people-oriented individual with a passion for sales, a winning attitude, and a drive to succeed, then we want to hear from you! Join our team and take the first step towards a rewarding career with Hertz.
- Greet and welcome customers in a friendly and professional manner.
- Provide excellent customer service by addressing and resolving any inquiries or concerns.
- Promote and upsell Hertz services to customers.
- Process rental transactions accurately and efficiently.
- Ensure the availability of rental vehicles and maintain a clean and organized rental lot.
- Collaborate with team members to meet sales targets and achieve company goals.
- Maintain knowledge of current rental policies, procedures, and promotions.
- Handle customer complaints and escalate issues as necessary.
- Keep accurate and organized records of rental agreements, payments, and customer information.
- Follow all safety and security protocols to ensure a safe working environment.
- Continuously strive to improve sales techniques and customer service skills.
- Collaborate with other departments, such as maintenance and customer service, to ensure a seamless rental experience for the customer.
- Uphold the company's standards of professionalism, punctuality, and reliability.
- Attend training sessions and workshops to enhance job performance and knowledge.
- Work in a fast-paced and high-pressure environment while maintaining a positive attitude.
Customer Service Skills: A Rental Sales Agent At Hertz Must Have Strong Customer Service Skills To Effectively Communicate With Customers, Answer Questions, And Address Any Concerns They May Have.
Sales Experience: This Role Involves Promoting And Selling Rental Car Services, So Having Previous Sales Experience Is Important In Order To Meet Sales Targets And Drive Revenue For The Company.
Knowledge Of Rental Car Policies And Procedures: A Rental Sales Agent Should Have A Thorough Understanding Of Hertz's Rental Policies And Procedures, Including Insurance Coverage, Vehicle Options, And Rental Agreements.
Computer Proficiency: This Job Requires Using Various Computer Programs And Software To Process Rental Transactions, So Candidates Should Be Comfortable With Technology And Have Strong Computer Skills.
Multitasking And Organizational Skills: Working At A Busy Car Rental Location Requires The Ability To Multitask And Stay Organized. A Rental Sales Agent Should Be Able To Handle Multiple Customers, Reservations, And Paperwork Simultaneously While Maintaining Accuracy.
Communication Skills
Time Management
Negotiation skills
Multitasking
Attention to detail
customer service
Problem-Solving
Computer Literacy
Sales Techniques
Vehicle Knowledge
Reservation Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Rental Sales Agent in Oklahoma City, OK, USA is $26,000-$36,000 per year. This can vary based on factors such as experience, location, and the specific company. Some companies may also offer commission or bonuses on top of the base salary.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.
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