Hertz Car Rental

Rental Sales Agent

Hertz Car Rental

Indianapolis, IN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hertz Car Rental, where we strive to make every journey memorable for our customers. As a Rental Sales Agent, you will play a vital role in helping our customers find the perfect vehicle for their needs and ensure a seamless rental experience. We are looking for a highly motivated and customer-oriented individual to join our team. If you have a passion for providing exceptional service and enjoy working in a fast-paced environment, we want to hear from you. Join us and be a part of our dynamic team at Hertz Car Rental.

  1. Greet and welcome customers to Hertz Car Rental in a friendly and professional manner.
  2. Assist customers in selecting the appropriate vehicle for their needs by understanding their rental requirements and providing recommendations.
  3. Process rental transactions accurately and efficiently, including completing paperwork, verifying customer information, and collecting payment.
  4. Provide exceptional customer service by addressing customer inquiries, concerns, and complaints in a timely and effective manner.
  5. Ensure that the rental vehicles are properly maintained and clean for customer use.
  6. Keep accurate and up-to-date records of rental transactions, including rental agreements, vehicle condition reports, and payment information.
  7. Upsell additional services and products to customers, such as insurance and upgrades, to maximize revenue.
  8. Collaborate with team members to ensure a smooth and efficient rental experience for customers.
  9. Continuously stay updated on company policies, procedures, and promotions to provide accurate and relevant information to customers.
  10. Adhere to all safety and security protocols to ensure the safety of customers and rental vehicles.
  11. Assist with fleet management, including coordinating vehicle availability and maintenance schedules.
  12. Meet and exceed sales targets and customer service goals set by the company.
  13. Maintain a positive and professional attitude at all times, representing the Hertz brand.
  14. Continuously seek opportunities to improve the rental process and enhance the customer experience.
  15. Complete other duties and responsibilities as assigned by management.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Excellent Customer Service Skills: A Rental Sales Agent Should Have Strong Communication And Interpersonal Skills To Provide Exceptional Service To Customers And Ensure A Positive Rental Experience.

  • Knowledge Of Car Rental Policies And Procedures: A Rental Sales Agent Should Be Familiar With The Company's Policies And Procedures, As Well As Different Types Of Rental Agreements And Insurance Options.

  • Sales And Marketing Experience: Rental Sales Agents Are Responsible For Promoting And Selling Rental Services, Upgrades, And Additional Products. Therefore, Having Experience In Sales And Marketing Can Be Valuable In This Role.

  • Organizational Skills: Keeping Track Of Reservations, Rental Agreements, And Vehicle Availability Requires Strong Organizational Skills. A Rental Sales Agent Should Be Detail-Oriented And Able To Multitask Effectively.

  • Familiarity With Rental Software And Technology: Many Car Rental Companies Use Specific Software And Technology To Manage Reservations And Track Vehicle Inventory. Having Prior Experience With These Systems Can Be Beneficial For A Rental Sales Agent.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Computer proficiency

  • Problem-Solving

  • UPS

  • Sales Techniques

  • Vehicle Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Rental Sales Agent in Indianapolis, IN, USA is between $30,000 and $40,000 per year. This may vary depending on the company, experience, and other factors such as bonuses and commission.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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