Rental Sales Agent
Welcome to Hertz Car Rental! We are currently seeking a dynamic and customer-oriented Rental Sales Agent to join our team. As a Rental Sales Agent, you will be responsible for providing exceptional service to our customers and maximizing sales opportunities. We are looking for individuals who are passionate about delivering an outstanding customer experience and have a strong drive for sales. If you are someone who thrives in a fast-paced and competitive environment, then we want you on our team!
- Greet and welcome customers in a friendly and professional manner.
- Provide excellent customer service by addressing customer inquiries and concerns.
- Maximize sales opportunities by actively promoting and upselling rental options.
- Maintain a thorough knowledge of all rental policies, procedures, and promotions.
- Process rental transactions accurately and efficiently.
- Ensure rental vehicles are clean and ready for customer use.
- Collaborate with team members to reach sales goals and improve overall customer satisfaction.
- Maintain a positive and professional attitude while handling customer complaints or issues.
- Keep up-to-date with industry trends and changes in rental policies.
- Continuously strive to improve sales techniques and customer service skills.
- Adhere to company policies and procedures at all times.
- Complete administrative tasks such as filing, data entry, and inventory management.
- Meet and exceed performance metrics set by management.
- Stay organized and manage time effectively to provide timely service to customers.
- Maintain a safe and clean work environment.
- Attend training and development programs to enhance skills and knowledge.
- Assist in resolving customer disputes or concerns.
- Collaborate with other departments to ensure smooth operations.
- Uphold company values and promote a positive image of Hertz Car Rental.
- Comply with all legal and ethical standards.
Excellent Customer Service Skills: A Rental Sales Agent Should Have Exceptional Interpersonal And Communication Skills To Interact Effectively With Customers And Provide Them With A Positive Experience.
Knowledge Of Rental Car Policies And Procedures: The Ideal Candidate Should Have A Thorough Understanding Of Rental Car Policies And Procedures, Including Insurance Coverage, Rental Agreements, And Vehicle Maintenance.
Sales Experience: A Rental Sales Agent Should Have Prior Experience In Sales, As They Will Be Responsible For Promoting And Selling Rental Car Services To Customers And Meeting Sales Targets.
Strong Organizational Skills: The Role Of A Rental Sales Agent Requires Multitasking And Managing Various Administrative Tasks, Such As Processing Rental Agreements, Handling Payments, And Managing Inventory.
Proficiency In Computer Systems: Rental Sales Agents Are Required To Use Computer Systems To Process Rental Agreements, Track Vehicle Availability, And Manage Customer Information. Therefore, Proficiency In Computer Systems And Software Is Essential For This Role.
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
Negotiation
customer service
Teamwork
Organization
Salesmanship
Problem-Solving
Adaptability
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Rental Sales Agent in Seattle, WA, USA is $30,000-$50,000 per year. This may vary depending on factors such as experience, company, and location. Some Rental Sales Agents may also receive commissions or bonuses based on their sales performance.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.
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