Rental Sales Agent
Welcome to Hertz Car Rental, an industry leader in providing exceptional rental services to customers across the globe. As a Rental Sales Agent, you will play a crucial role in our company's success by providing top-notch customer service and promoting our diverse fleet of vehicles. We are seeking a highly motivated individual with a passion for sales and a strong commitment to exceeding customer expectations. If you are a team player with excellent communication skills and a knack for building relationships, we want you on our team! Read on to learn more about this exciting opportunity.
- Greet and welcome customers in a friendly and professional manner.
- Provide information about rental services, rates, and policies to customers.
- Effectively promote and upsell additional services and products.
- Manage rental reservations and bookings accurately and efficiently.
- Process rental agreements and payments accurately and in a timely manner.
- Inspect vehicles for any damages and report any issues to the appropriate department.
- Ensure all necessary paperwork and documentation is completed and filed accordingly.
- Maintain a clean and organized work environment.
- Resolve customer complaints and issues in a timely and satisfactory manner.
- Maintain a thorough knowledge of company policies, procedures, and promotions.
- Collaborate with team members to achieve sales goals and provide exceptional customer service.
- Continuously strive to improve customer satisfaction and retention.
- Attend training and development sessions to enhance sales and customer service skills.
- Adhere to company standards and guidelines for safety and security.
- Other duties as assigned by management.
Excellent Customer Service Skills: A Rental Sales Agent At Hertz Car Rental Should Possess Strong Interpersonal Skills And The Ability To Provide Exceptional Customer Service To Ensure A Positive Rental Experience For Customers.
Sales And Marketing Experience: The Job Of A Rental Sales Agent Involves Promoting And Selling Rental Services To Potential Customers. Therefore, The Ideal Candidate Should Have A Background In Sales And Marketing To Effectively Promote Hertz's Services.
Knowledge Of Car Rental Industry: A Rental Sales Agent Should Have A Good Understanding Of The Car Rental Industry, Including Rental Policies, Procedures, And Regulations. This Will Enable Them To Provide Accurate Information To Customers And Ensure Compliance With Company Policies.
Computer Proficiency: In Today's Digital Age, The Ability To Use Computer Systems And Software Is Essential For A Rental Sales Agent. They Should Be Able To Navigate Rental Booking Systems, Process Payments, And Generate Rental Agreements Accurately And Efficiently.
Flexibility And Adaptability: The Car Rental Industry Can Be Fast-Paced And Unpredictable, And A Rental Sales Agent Should Be Able To Handle Changing Situations And Work Under Pressure. They Should Also Be Able To Adapt To Different Work Schedules, Including Weekends And Holidays, As Car Rental Services Operate 24/7.
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
Negotiation
customer service
Computer skills
Organization
Problem-Solving
up-selling
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Critical thinking
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Rental Sales Agent in Fort Worth, TX, USA is between $30,000 and $40,000 per year. This may vary depending on the specific company and job duties. Some Rental Sales Agents may also earn commission or bonuses based on sales performance.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.
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