Hertz Car Rental

Manager Trainee

Hertz Car Rental

Miami, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and ambitious individual looking to jumpstart your career in the fast-paced world of car rental? Look no further, as Hertz is currently seeking a highly motivated Manager Trainee to join our dynamic team. As a Manager Trainee, you will have the opportunity to gain hands-on experience in all aspects of our business, from customer service to fleet management. We are seeking candidates with strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service. If you're ready to take the first step towards a fulfilling career with a global leader in the car rental industry, read on to learn more about our Manager Trainee position and how you can become a part of our team.

  1. Assist in managing all aspects of the car rental business, including customer service, fleet management, and sales.
  2. Learn and understand company policies and procedures, and ensure they are followed by all team members.
  3. Train and mentor team members on best practices for customer service, sales, and fleet management.
  4. Monitor and analyze business performance metrics to identify areas for improvement and implement strategies to increase profitability.
  5. Develop and maintain strong relationships with customers and ensure their satisfaction with our services.
  6. Work closely with other managers and team members to ensure smooth operations and effective communication across all departments.
  7. Implement and enforce company safety policies and procedures to ensure the well-being of employees and customers.
  8. Assist in setting and achieving sales goals and targets, and motivate team members to meet and exceed them.
  9. Conduct regular performance evaluations and provide feedback and coaching to team members to support their growth and development.
  10. Collaborate with other departments to ensure proper maintenance and upkeep of the rental fleet.
  11. Stay up-to-date with industry trends and developments, and make recommendations to improve business operations and customer experience.
  12. Handle and resolve customer complaints and issues in a timely and professional manner.
  13. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Miami, FL, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Business Administration Or A Related Field.

  • Prior Customer Service Experience In A Fast-Paced Environment.

  • Strong Leadership Skills With The Ability To Motivate And Manage A Team.

  • Familiarity With Rental Car Industry And Knowledge Of Basic Vehicle Maintenance And Operations.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Negotiation skills

  • Problem Solving

  • customer service

  • Sales forecasting

  • Team Leadership

  • Vehicle maintenance

  • Financial

  • Sales Techniques

  • Marketing Strategies

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a Manager Trainee in Miami, FL, USA is $34,000 - $45,000 per year. This can vary depending on the industry, company, and level of experience of the individual. Some companies may also offer bonuses and benefits as part of their compensation package.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeOctober 17th, 2025
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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