Welcome to Hertz Car Rental, the world's leading car rental company. We are currently seeking a highly motivated and driven individual to join our team as a Manager Trainee. As a Manager Trainee, you will have the opportunity to learn and grow within our organization and develop the skills necessary to become an effective leader in the car rental industry. We are looking for individuals who possess exceptional communication and customer service skills, are able to work in a fast-paced environment, and are eager to take on new challenges. If you have a passion for providing top-notch service and are ready to take the next step in your career, we want to hear from you!
- Train and mentor new employees on company policies, procedures, and customer service standards.
- Create and maintain a positive and welcoming atmosphere for customers, coworkers, and employees.
- Handle customer inquiries, complaints, and issues in a timely and professional manner.
- Monitor and ensure the quality and cleanliness of rental vehicles.
- Assist in managing and maintaining inventory and fleet management.
- Collaborate with other team members to achieve sales and customer service goals.
- Participate in on-the-job training and attend workshops and seminars to enhance leadership and management skills.
- Develop and implement strategies to increase sales and customer satisfaction.
- Conduct performance evaluations and provide feedback and coaching to employees.
- Ensure compliance with company policies and procedures, as well as federal and state laws and regulations.
- Collaborate with other departments to improve overall company performance and efficiency.
- Maintain accurate and organized records of rental transactions, customer information, and employee schedules.
- Continuously seek ways to improve and streamline processes to enhance customer experience and company profitability.
- Assist in recruiting, hiring, and training new team members.
- Adhere to safety and security protocols to ensure the well-being of customers, employees, and company assets.
Excellent Communication And Interpersonal Skills.
Bachelor's Degree In Business Administration, Hospitality Management, Or A Related Field.
Strong Leadership Skills And Ability To Effectively Manage A Team.
Previous Customer Service Experience, Preferably In A Fast-Paced Environment.
Flexibility To Work Weekends, Holidays, And Rotating Shifts.
Communication
Time Management
Microsoft Office
Organizational Skills
Leadership
Conflict Resolution
customer service
Sales Analysis
Team collaboration
Vehicle maintenance
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager Trainee in Milwaukee, WI, USA is between $37,000 and $50,000 per year. Of course, this can vary depending on the specific company, industry, and level of experience of the trainee. Some companies may offer higher salaries or additional benefits, such as bonuses, depending on their training program and the level of responsibility given to the trainee. It is also important to keep in mind that salary is not the only factor to consider when evaluating a Manager Trainee position, as the training and experience gained can lead to higher-paying positions in the future.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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