Director, Technical Services - Field & Fleet Technology

Welcome to Hertz Car Rental, a leading global provider of vehicle rental services. We are seeking a highly skilled and experienced professional to join our team as the Director of Technical Services - Field & Fleet Technology. In this role, you will be responsible for overseeing the technical operations and management of our field and fleet technology systems. This is an exciting opportunity to lead a team and drive innovation in a dynamic and fast-paced environment. The ideal candidate will have a strong background in technical services, excellent leadership skills, and a passion for delivering exceptional customer experiences. If you are a strategic thinker with a knack for problem-solving and a drive for continuous improvement, we want to hear from you. Join us and be a part of our mission to provide reliable and efficient transportation solutions to our customers.

1. Oversee the technical operations and management of field and fleet technology systems for Hertz Car Rental.
2. Lead and manage a team of technical professionals to ensure the smooth functioning of all technical services.
3. Develop and implement strategic plans for continuous improvement of field and fleet technology systems.
4. Monitor and analyze system performance data, identify areas for improvement, and implement solutions to enhance efficiency and customer satisfaction.
5. Collaborate with cross-functional teams to ensure seamless integration of technology systems with other business processes.
6. Stay updated on industry trends and advancements in technology to identify opportunities for innovation and competitive advantage.
7. Develop and maintain relationships with vendors and partners to ensure timely and effective resolution of technical issues.
8. Ensure compliance with company policies, procedures, and standards for technical operations and data security.
9. Develop and manage departmental budget and resources to support the achievement of business objectives.
10. Provide mentorship, guidance, and training to team members to foster a culture of learning and development.
11. Act as a point of escalation for complex technical issues and provide timely and effective resolutions.
12. Collaborate with other departments, such as Operations and Customer Service, to ensure a seamless customer experience.
13. Develop and maintain documentation of technical processes and procedures.
14. Communicate technical updates and changes to stakeholders, including senior management.
15. Represent Hertz Car Rental in industry events and conferences to promote the company's technical capabilities and achievements.

According to JobzMall, the average salary range for a Director, Technical Services - Field & Fleet Technology in Estero, FL, USA is between $122,000 and $155,000 per year. This range can vary depending on the specific company, industry, and level of experience of the individual. Factors such as education, certifications, and additional skills may also impact the salary range.

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.