Hertz Car Rental

Corporate Trainer

Hertz Car Rental

Baltimore, MD, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Hertz Car Rental, where we pride ourselves on providing exceptional customer service and unparalleled car rental experiences. We are currently seeking a highly motivated and enthusiastic Corporate Trainer to join our dynamic team. As a Corporate Trainer at Hertz, you will have the opportunity to shape and develop the skills of our employees, ensuring that they are equipped with the necessary knowledge and expertise to deliver top-notch service to our valued customers. We are looking for a driven individual with a passion for training and development, excellent communication skills, and a strong background in corporate training. If you thrive in a fast-paced environment and are committed to delivering excellence, we invite you to apply for this exciting role at Hertz Car Rental.

  1. Develop and implement training programs for new and existing employees in line with company standards and values.
  2. Conduct training sessions and workshops for employees, covering topics such as customer service, company policies and procedures, and sales techniques.
  3. Evaluate current training methods and materials, and make recommendations for improvements to enhance learning and retention.
  4. Collaborate with department managers to identify training needs and create customized training plans for specific teams or individuals.
  5. Monitor and track employee progress and performance through training and provide feedback and coaching as needed.
  6. Create and maintain training materials, including manuals, handouts, and presentations.
  7. Stay updated on industry trends and best practices in training and incorporate them into training programs.
  8. Build and maintain relationships with external training providers and vendors.
  9. Assist in the onboarding process for new employees, ensuring they receive proper training and are equipped to provide exceptional customer service.
  10. Participate in company meetings and events to promote training initiatives and provide updates on employee development progress.
  11. Collaborate with HR to develop career development plans for employees and identify potential leaders for future training and development opportunities.
  12. Maintain accurate records of training activities and employee progress.
  13. Adhere to all company policies and procedures and ensure training materials and content are in compliance with company standards.
  14. Continuously assess and evaluate the effectiveness of training programs and make necessary adjustments to ensure maximum impact.
  15. Serve as a role model for delivering exceptional customer service and upholding company values and standards.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Human Resources, Or Related Field.

  • Minimum Of 3 Years Experience In Corporate Training And Development.

  • Strong Knowledge Of Adult Learning Principles And Training Methodologies.

  • Excellent Presentation And Facilitation Skills.

  • Familiarity With Hertz Car Rental Operations And Industry Trends.

Required Skills
  • Onboarding

  • Communication

  • Time Management

  • Problem Solving

  • Presentation skills

  • Organizational Skills

  • customer service

  • Team Building

  • Leadership development

  • Sales Techniques

  • Performance Coaching

  • Training Design

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Time management

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Corporate Trainer in Baltimore, MD, USA is between $51,000 and $82,000 per year. This salary range may vary depending on factors such as experience, education, and industry. Some employers may also offer additional benefits such as bonuses, commissions, and healthcare benefits.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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