Welcome to Hertz Car Rental, where we strive to provide our customers with exceptional service and a seamless car rental experience. As a Corporate Trainer, you will play a crucial role in ensuring that our employees are equipped with the necessary skills and knowledge to deliver on our promise of excellence. We are looking for a passionate and experienced trainer who is dedicated to developing and enhancing the abilities of our team members. If you thrive in a fast-paced environment and have a strong background in training and development, we want to hear from you!
- Develop and implement training programs for new and existing employees to ensure they are equipped with the necessary skills and knowledge to provide exceptional service to customers.
- Conduct training sessions on company policies, procedures, and customer service techniques.
- Create engaging and interactive training materials, such as presentations, videos, and role-playing scenarios.
- Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve employee performance.
- Collaborate with department managers to identify training needs and develop customized training plans.
- Stay updated on industry trends and best practices to continuously improve training programs.
- Provide ongoing coaching and support to employees to help them achieve their full potential.
- Coordinate and schedule training sessions to ensure maximum participation and minimum disruption to business operations.
- Foster a positive learning environment and encourage employee engagement and participation in training.
- Serve as a role model for exemplary customer service and professionalism.
- Track and maintain training records for all employees.
- Communicate with management to provide updates on training progress and identify areas for improvement.
- Conduct follow-up assessments to ensure retention of training material.
- Implement new training initiatives as needed to meet the changing needs of the company.
- Continuously evaluate and improve the overall training process to ensure its effectiveness in meeting company goals.
Extensive Knowledge Of Corporate Training Principles And Methodologies: A Successful Corporate Trainer At Hertz Car Rental Should Have A Deep Understanding Of Adult Learning Principles, Instructional Design, And Training Delivery Methods.
Strong Communication And Interpersonal Skills: The Ability To Effectively Communicate With Employees At All Levels And Build Relationships Is Crucial For A Corporate Trainer At Hertz Car Rental. This Includes Both Verbal And Written Communication Skills.
Proven Experience In Delivering Engaging And Effective Training Programs: The Ideal Candidate Should Have A Track Record Of Designing And Delivering Dynamic Training Sessions That Effectively Transfer Knowledge And Skills To Learners.
Knowledge Of The Car Rental Industry And Hertz's Business Operations: A Corporate Trainer Should Have A Solid Understanding Of The Car Rental Industry, The Company's Products And Services, And Its Operations. This Will Help Them Tailor Training Programs To Meet The Specific Needs And Challenges Of Hertz Employees.
Strong Organizational And Time-Management Skills: As A Corporate Trainer At Hertz Car Rental, The Candidate Will Be Responsible For Managing Multiple Training Programs, Schedules, And Resources. Therefore, They Should Possess Excellent Organizational And Time-Management Skills To Ensure The Smooth Execution Of All Training Activities.
Communication
Time Management
Coaching
Presentation skills
Team Building
Instructional design
Needs Assessment
Facilitation
Problem-Solving
Adaptability
Training Development
Technical Expertise
Communication
Conflict Resolution
Leadership
Time management
Organization
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Corporate Trainer in Phoenix, AZ, USA is $60,000 - $85,000 per year. However, this may vary depending on factors such as the company, industry, experience level, and education of the individual. Factors such as additional certifications, specialized skills, and job performance can also impact salary.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.
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