Are you a detail-oriented individual with a passion for customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, we have the perfect opportunity for you! Hertz Car Rental is seeking a Claims Administrator to join our dynamic team. As a Claims Administrator, you will be responsible for managing and processing insurance claims for our rental vehicles. We are looking for someone who has excellent communication skills, a strong attention to detail, and the ability to handle multiple tasks simultaneously. If this sounds like you, we would love to have you on our team!
- Process Insurance Claims: The primary responsibility of the Claims Administrator will be to manage and process insurance claims for Hertz Car Rental's rental vehicles. This includes reviewing and verifying claim information, communicating with insurance companies, and ensuring timely and accurate processing of claims.
- Ensure Customer Satisfaction: As a Claims Administrator, it will be your responsibility to ensure the satisfaction of our customers by providing excellent customer service. This may involve handling inquiries and complaints related to insurance claims and working to resolve any issues in a timely and efficient manner.
- Maintain Accurate Records: The Claims Administrator will be responsible for maintaining accurate and organized records of all insurance claims. This includes documenting claim details, tracking claim progress, and updating relevant systems and databases.
- Communicate Effectively: Strong communication skills are essential for this role. The Claims Administrator will be responsible for communicating with insurance companies, customers, and internal teams regarding claim status, updates, and any necessary information.
- Attention to Detail: The ideal candidate for this role will have a strong attention to detail. This is important for accurately reviewing and verifying claim information, ensuring all necessary documents are submitted, and identifying any discrepancies or errors in the claims process.
- Multi-Tasking: As a Claims Administrator, you will be expected to handle multiple tasks simultaneously. This may include processing multiple claims at once, communicating with different parties, and managing various administrative tasks.
- Problem-Solving: A key responsibility of the Claims Administrator is to be a problem-solver. This may involve identifying and resolving issues with claims, working with insurance companies to resolve disputes, and finding solutions to any other challenges that may arise.
- Adhere to Policies and Procedures: The Claims Administrator will be expected to follow company policies and procedures related to insurance claims processing. This includes complying with all legal and regulatory requirements.
- Collaborate with Team Members: The Claims Administrator will work closely with other team members, such as the rental and customer service teams, to ensure a
Bachelor's Degree In Business Administration, Finance, Or A Related Field.
Proficiency In Microsoft Office And Claims Management Software.
At Least 2 Years Of Experience In Insurance Claims Handling Or Administration.
Strong Knowledge Of Insurance Policies And Procedures, Including Coverage And Liability Determinations.
Excellent Communication And Negotiation Skills, With The Ability To Handle Difficult Customer Interactions.
Documentation
Data Entry
Communication
Time Management
Attention to detail
Conflict Resolution
customer service
Claims Processing
Billing
Organization
Problem-Solving
Multi-tasking
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Administrator in Tucson, AZ, USA is $42,000 - $68,000 per year. This can vary depending on the specific company, experience level, and education of the individual. Additionally, factors such as bonuses and benefits can also affect the overall salary range.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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