Hertz Car Rental

Claims Administrator

Hertz Car Rental

Milwaukee, WI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented and organized individual with strong communication skills? Do you thrive in a fast-paced environment and have a passion for customer service? If so, then Hertz Car Rental is looking for you to join our team as a Claims Administrator. As a Claims Administrator, you will play a crucial role in managing and processing claims for our customers. We are seeking a candidate with a strong attention to detail, excellent organizational skills, and a customer-focused mindset. If this sounds like you, read on for more information about this exciting opportunity!

  1. Processing Claims: The main responsibility of the Claims Administrator will be to manage and process claims for customers. This includes reviewing claim information, gathering necessary documentation, and determining appropriate course of action.
  2. Attention to Detail: The ideal candidate for this role will have a strong attention to detail to ensure accuracy in processing claims. This includes carefully reviewing all information and documentation to avoid errors or discrepancies.
  3. Organization: The Claims Administrator will be responsible for maintaining organized records of all claims and related documentation. This includes creating and updating claim files, tracking progress, and ensuring timely resolution.
  4. Communication: This role requires strong communication skills, both written and verbal. The Claims Administrator will be responsible for communicating with customers, insurance companies, and other departments within the company to gather necessary information and provide updates on claim status.
  5. Customer Service: As a Claims Administrator, providing excellent customer service is essential. This includes being empathetic and understanding of customer concerns, addressing issues in a timely and efficient manner, and maintaining a positive and professional demeanor at all times.
  6. Fast-Paced Environment: The Claims Administrator will be working in a fast-paced environment and must be able to handle a high volume of claims while maintaining accuracy and meeting tight deadlines.
  7. Problem Solving: This role requires the ability to think critically and problem-solve. The Claims Administrator will need to use sound judgement in determining the appropriate course of action for each claim.
  8. Compliance: It is the responsibility of the Claims Administrator to ensure all claims are processed in compliance with company policies and procedures, as well as any applicable laws and regulations.
  9. Teamwork: The Claims Administrator will work closely with other members of the claims team and may be required to assist with other tasks or projects as needed. Strong teamwork skills are essential for success in this role.
  10. Continuous Improvement: Hertz Car Rental is committed to providing the best possible service to our customers. The Claims Administrator will be expected to identify areas for improvement and make
Where is this job?
This job is located at Milwaukee, WI, USA
Job Qualifications
  • Excellent Communication And Negotiation Skills.

  • Bachelor's Degree In Business Administration, Accounting, Or A Related Field.

  • Knowledge Of Insurance Policies And Procedures.

  • Proficient In Microsoft Office And Claims Management Software.

  • Minimum Of 2 Years Experience In Claims Administration Or Insurance Industry.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Administrator in Milwaukee, WI, USA is between $48,000 - $73,000 per year. This range may vary depending on the specific company, industry, and level of experience of the individual.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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