Hertz Car Rental

Claims Administrator

Hertz Car Rental

Memphis, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have a strong understanding of claims processing? If so, we have an exciting opportunity for you to join our team as a Claims Administrator at Hertz Car Rental.As a Claims Administrator, you will be responsible for managing and processing all types of claims, including damage, theft, and liability claims. You will work closely with insurance companies, customers, and internal departments to ensure timely and accurate resolution of claims. This role requires excellent communication skills, strong organizational abilities, and the ability to work efficiently under pressure.To be successful in this role, you must have a high school diploma or equivalent, at least 2 years of claims processing experience, and a strong knowledge of insurance policies and procedures. Additionally, you must be proficient in Microsoft Office and have excellent problem-solving skills. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply for the Claims Administrator position at Hertz Car Rental.

  1. Process all types of claims, including damage, theft, and liability claims, in a timely and accurate manner.
  2. Investigate and gather necessary information to determine the validity of claims.
  3. Communicate with insurance companies, customers, and internal departments to ensure efficient resolution of claims.
  4. Maintain detailed and organized records of all claims and related documents.
  5. Ensure compliance with company policies and procedures, as well as insurance regulations.
  6. Provide excellent customer service to all parties involved in the claims process.
  7. Utilize strong problem-solving skills to handle complex claims and find effective solutions.
  8. Keep up-to-date with changes in insurance policies and procedures to accurately process claims.
  9. Collaborate with team members to improve processes and procedures for claims administration.
  10. Maintain confidentiality and handle sensitive information with discretion.
  11. Use computer systems and software, such as Microsoft Office, to accurately document and process claims.
  12. Meet productivity and quality standards set by the company.
  13. Assist in training and coaching new team members on claims processing procedures.
  14. Stay organized and prioritize workload to meet tight deadlines.
  15. Uphold a positive and professional image of the company while handling claims.
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 2-3 Years Of Experience In Insurance Claims Processing Or Administration.

  • Strong Knowledge Of Insurance Policies And Procedures, Specifically Related To Auto Insurance.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Negotiate And Resolve Conflicts.

  • Proficient In Microsoft Office And Other Relevant Software Programs, With The Ability To Quickly Learn And Adapt To New Systems.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Administrator in Memphis, TN, USA is between $42,000 and $62,000 per year. This salary range can vary depending on factors such as the specific company, years of experience, and education level of the individual.

Additional Information
Hertz Car Rental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 20th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Hertz Car Rental

The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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