Claims Administrator
Welcome to Hertz Car Rental, where we believe in providing exceptional service to all of our customers. We are currently seeking a highly organized and detail-oriented individual to join our team as a Claims Administrator. As a Claims Administrator, you will play a crucial role in managing and processing claims for our rental vehicles. We are looking for someone who is able to work efficiently in a fast-paced environment, has excellent communication skills, and is able to handle sensitive information with professionalism. If you have a passion for customer service and a strong attention to detail, we encourage you to apply for this exciting opportunity.
- Process and manage all claims related to Hertz rental vehicles in a timely and accurate manner.
- Communicate with customers, insurance companies, and other parties involved in the claim process.
- Ensure all necessary documentation is collected and properly filed for each claim.
- Investigate and resolve any discrepancies or issues related to claims.
- Maintain a high level of accuracy and attention to detail when inputting data and processing claims.
- Keep updated records of all claims and their status.
- Collaborate with other departments to ensure smooth and efficient claim processing.
- Assist in creating and implementing procedures for improved claims management.
- Provide excellent customer service by addressing customer concerns and questions related to claims.
- Maintain confidentiality and handle sensitive information with professionalism.
- Stay up to date on industry changes and regulations related to claims processing.
- Participate in training and development programs to enhance skills and knowledge.
- Identify and report any potential fraudulent claims.
- Prioritize and manage workload to meet deadlines and ensure efficient workflow.
- Perform other administrative tasks as assigned by management.
Knowledge Of Insurance Policies And Claims Procedures: A Claims Administrator At Hertz Car Rental Should Have A Thorough Understanding Of Insurance Policies And The Claims Process. This Includes Knowledge Of Coverage Limits, Deductibles, And Other Important Details.
Excellent Communication Skills: As A Claims Administrator, The Ability To Communicate Effectively With Customers, Insurance Companies, And Other Stakeholders Is Crucial. This Includes Written Communication For Claims Reports And Verbal Communication For Resolving Disputes Or Providing Updates.
Strong Organizational And Time-Management Skills: Handling Multiple Claims At Once Requires Strong Organizational Skills And The Ability To Prioritize Tasks. A Claims Administrator Should Also Be Able To Meet Deadlines And Manage Their Time Efficiently.
Attention To Detail: In The Insurance Industry, Even The Smallest Details Can Make A Big Difference In The Outcome Of A Claim. A Claims Administrator Should Have A Keen Eye For Detail To Ensure Accuracy In Claim Documentation And Processing.
Problem-Solving And Decision-Making Abilities: Claims Administrators Often Face Complex And Challenging Situations That Require Quick And Effective Decision-Making. They Should Be Able To Assess Information, Identify Potential Solutions, And Make Informed Decisions To Resolve Claims Efficiently.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
Problem Solving
Negotiation
Conflict Resolution
customer service
Claims Processing
Organization
Technical Proficiency
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Claims Administrator in Las Vegas, NV, USA is between $38,000 and $61,000 per year. This range can vary depending on factors such as experience, education, and specific job duties.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.
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