We are seeking a dedicated and detail-oriented Claims Administrator to join our team at Hertz Car Rental. As a Claims Administrator, you will be responsible for managing and processing claims related to our rental vehicles. The ideal candidate will possess strong organizational skills and have a keen eye for accuracy. If you have a passion for customer service and are looking to join a dynamic and fast-paced environment, we encourage you to apply. Prior experience in claims management and a high school diploma or equivalent are required for this role. Join us at Hertz Car Rental and be a part of a company that values its employees and provides opportunities for growth and development.
- Manage and process all claims related to our rental vehicles in a timely and efficient manner.
- Ensure accuracy and completeness of all claim documentation and information.
- Communicate with customers, insurance companies, and internal departments to gather necessary information for claims processing.
- Investigate and analyze claims to determine liability and coverage.
- Update and maintain claims database and records.
- Work closely with rental locations to gather relevant information for claims.
- Provide excellent customer service and support to all parties involved in the claims process.
- Collaborate with legal and risk management teams to resolve complex claims.
- Prepare and submit claims reports to management as needed.
- Adhere to company policies and procedures, as well as state and federal laws and regulations.
- Stay updated on industry trends and changes in claims management practices.
- Train and mentor new Claims Administrators as needed.
- Maintain confidentiality and handle sensitive information with discretion.
- Prioritize workload and meet deadlines in a fast-paced environment.
- Continuously seek ways to improve claims processes and efficiency.
Strong Analytical And Problem-Solving Skills.
Bachelor's Degree In Business Administration, Finance, Or A Related Field.
Excellent Communication And Customer Service Skills.
Minimum Of 2 Years Experience In Claims Management Or Administration.
Knowledge Of Insurance Industry And Claim Processing Procedures.
Documentation
Data Entry
Communication
Time Management
Multitasking
Attention to detail
Organizational Skills
Conflict Resolution
customer service
Claims Processing
Problem-Solving
Negot
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Administrator in Boston, MA, USA is between $45,000 and $75,000 per year. This can vary depending on factors such as the specific company, years of experience, and additional skills or certifications.
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The Hertz Corporation is an American car rental company based in Estero, Florida. The company operates its namesake Hertz brand, along with the brands Dollar Rent A Car, Firefly Car Rental and Thrifty Car Rental.

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